Wellness Counsellor, IT Support Engineer

Dhruv Global School, Pune, Sus-Lavale Road is looking for Wellness Counsellor, IT Support Engineer to join our dynamic team and embark on a rewarding career journey

• Provide technical support to end-users by troubleshooting hardware, software, and network-related issues across the organization
• Install, configure, and maintain IT systems including desktops, laptops, printers, and peripheral devices
• Respond to helpdesk requests and ensure timely resolution of technical problems
• Maintain user accounts, permissions, and access rights in accordance with IT policies
• Assist with system upgrades, patch management, and regular maintenance activities
• Document incidents, solutions, and updates in the IT ticketing system
• Collaborate with other IT team members to ensure infrastructure reliability and data security
• Provide support during IT projects and ensure minimal disruption to business operations