Wellness Resort Manager

About the role

We are seeking an experienced and commercially minded General Manager – Resort Wellness to lead the overall operations, guest experience, wellness programming, commercial performance, and team development of a premium wellness resort. This is a full-property leadership role responsible for ensuring the resort delivers an exceptional combination of hospitality, wellness, lifestyle, fitness, recovery, nutrition, retreats, and transformational guest experiences. The General Manager will oversee all aspects of resort operations including Rooms, Front Office, Housekeeping, F&B, Wellness, Guest Experience, Activities, Sales & Marketing, Finance, Engineering, and People & Culture.

Key responsibilities

• Lead the overall day-to-day operations of the wellness resort and establish operational priorities, standards, KPIs, and performance objectives
• Oversee the development and delivery of the resort's wellness proposition including wellness retreats, fitness, yoga, meditation, mindfulness, nutrition, recovery, spa, workshops, and transformational experiences
• Create an exceptional and consistent guest experience across accommodation, wellness, F&B, activities, and resort facilities
• Take full responsibility for resort financial and commercial performance including P&L, budgets, forecasts, and financial targets
• Oversee Rooms Division, Front Office, Housekeeping, F&B, Wellness, Engineering, Security, and other operational departments
• Lead and develop the resort's management team and Department Heads with clear KPIs and performance expectations
• Work closely with Sales & Marketing to drive occupancy, revenue, brand awareness, and market positioning
• Ensure F&B operations complement the resort's wellness positioning and oversee restaurants, cafés, bars, and nutrition-focused offerings
• Ensure compliance with all applicable local regulations and maintain high standards of health, safety, hygiene, security, and environmental practices
• Support renovations, refurbishments, CAPEX projects, and property improvement initiatives

About you

• Bachelor's degree in Hospitality Management, Business Administration, Tourism, Wellness Management, Resort Management, or a related field
• Minimum 8–12+ years of progressive hospitality experience
• Proven experience as a General Manager, Resort Manager, Hotel Manager, Deputy General Manager, or senior resort operations leader
• Strong experience managing a full-service hotel, resort, wellness resort, retreat, or lifestyle hospitality property
• Proven full P&L, budgeting, forecasting, revenue management, and cost-control experience
• Strong leadership experience managing Department Heads and large multicultural teams
• Strong understanding of hotel/resort operational departments
• Experience developing guest experiences, programs, packages, or ancillary revenue streams
• Strong commercial and business development capabilities
• Excellent English communication skills and strong strategic thinking combined with hands-on operational leadership