Wendy's Shift Manager

Overview

Join our dynamic team as a Shift Manager and lead the charge in delivering exceptional food service and customer experiences! As a vital part of our restaurant management team, you will oversee daily operations, motivate staff, ensure food safety standards are met, and create a welcoming environment for guests. This energetic role offers the opportunity to develop your leadership skills while maintaining high standards of quality, cleanliness, and efficiency. If you thrive in fast-paced settings and have a passion for hospitality and team management, this is the perfect role for you to grow your career in the food industry!

Duties

• Supervise daily restaurant operations, ensuring smooth workflow during your shift
• Lead, motivate, and manage team members to deliver outstanding customer service
• Oversee food preparation and cooking processes to maintain quality and safety standards
• Handle cash transactions using POS systems such as Micros POS, ensuring accurate cash handling and register operations
• Train new staff members through interviewing, onboarding, and ongoing coaching
• Enforce food safety protocols and proper food handling procedures to meet health regulations
• Manage customer concerns promptly and professionally to enhance guest satisfaction
• Assist with inventory control, ordering supplies, and maintaining cleanliness in kitchen and dining areas

Qualifications

• Proven supervising or team management experience in a food service or restaurant environment
• Strong knowledge of food preparation, cooking techniques, and food safety standards
• Experience with POS systems like Micros POS or similar platforms
• Excellent customer service skills with a friendly, energetic approach
• Ability to handle cash accurately and perform basic financial transactions
• Familiarity with restaurant management practices including food handling, hospitality, and kitchen operations
• Leadership qualities with experience in interviewing staff and managing team performance
• Previous restaurant or food industry experience preferred; hospitality or hotel background is a plus

Embark on a rewarding journey where your leadership fuels success! We’re dedicated to supporting your growth with comprehensive training opportunities and a vibrant work environment. Join us today as we serve up excellence together!

Pay: From $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• Vision care

Work Location: In person