WFH Executive Operations Assistant

Client Overview

Our client operates two wellness businesses based between Bali and Hong Kong. The first is an established yoga business offering retreats, events, online classes, and one-on-one sessions built over 10 years of teaching. The second is a newly launched therapy practice that's still in its early growth phase. Both businesses are highly client-facing and require strong behind-the-scenes support to streamline operations and scale efficiently.

Job Description

You will serve as the strategic right hand to a wellness entrepreneur managing two growing businesses. This role goes beyond task execution. You'll bring your knowledge of automation, CRM systems, and business operations to improve efficiency across multiple service lines including retreats, online classes, therapy sessions, and events. You'll have the autonomy to assess current processes, recommend better systems, and implement solutions that free up your client to focus on what they do best: serving their clients.

Schedule

• 20 hours per week, Asia Time Zone (Indonesia) Flexible during business hours

Responsibilities

• Audit and improve current back-end systems including automation workflows and client management processes
• Research, recommend, and implement a proper CRM system to replace basic automation setups
• Manage and optimize funnels across yoga retreats, events, online classes, one-on-one sessions, and therapy services
• Handle invoicing systems currently managed through Zoho and streamline billing processes
• Provide strategic business insight and recommendations on operational efficiency improvements
• Coordinate scheduling and administrative support across Zoom (online yoga) and Uphill (therapy) platforms
• Work with existing tools including Tallyforms and Notion while identifying opportunities for system upgrades
• Serve as a knowledgeable advisor on automation best practices and wellness industry operations

Must-Have Requirements

• Proven experience with CRM implementation and automation systems
• Strong understanding of back-end business operations and workflow optimization
• Ability to assess existing systems and proactively recommend improvements
• Experience working independently with minimal direction
• Strong administrative and organizational skills
• Availability to work during Bali/Hong Kong timezone hours
• Excellent communication skills

Nice-to-Have Requirements

• Bonus if you have experience in the wellness industry (yoga studios, therapy practices, retreats, or similar)
• Bonus if you're familiar with Zoom, Uphill, Zoho, Tallyforms, or Notion
• Bonus if you have experience supporting service-based businesses with multiple revenue streams
• It helps if you understand the unique operational needs of client-facing wellness professionals

Why Join This Team

• Work remotely with a client based in desirable locations (Bali and Hong Kong)
• Bring your strategic thinking and systems knowledge to genuinely improve how two businesses operate
• Enjoy autonomy to recommend and implement solutions rather than just executing tasks
• Support meaningful work in the wellness space helping people through yoga and therapy
• Partner with a client who values expertise and is open to your professional guidance
• Grow alongside two businesses at different stages with room for your role to expand

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

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