WFH GoHighLevel Non-Voice Customer Support Representative

Job Overview:

Are you a tech-savvy professional looking for a 100% non-voice support role?

As a GoHighLevel Non-Voice Customer Support Representative, you will manage user registrations, resolve technical inquiries via written channels, and keep customer operations running seamlessly—no phone calls required! Our client is looking for candidates with proven experience in GoHighLevel CRM—specifically managing contacts, pipelines, and written communications—backed by prior success in email or chat support and administrative coordination. If you bring stellar written communication skills, great attention to detail, and an approachable, professional tone, this role is built for you!

Schedule:

Friday - Sunday (20 work hours per week)

Friday: 12:00 PM – 4:00 PM EST (4 hours)
Saturday: 12:00 PM – 8:00 PM EST (8 hours)
Sunday: 12:00 PM – 8:00 PM EST (8 hours)

Responsibilities:

• Manage the registration pipeline and respond to non-voice customer inquiries (email/chat) in a timely manner.
• Coordinate with the back-end team to resolve complex customer inquiries accurately.
• Keep the company website updated with accurate program information and announcements.
• Work within GoHighLevel as the primary platform for all written customer support and administrative tasks.
• Collaborate closely with team members to ensure seamless weekend shift coverage and handoffs.

Requirements:

• Proficiency in GoHighLevel CRM, including managing contacts, pipelines, and written communications.
• Strong written communication skills with a professional, empathetic, and approachable tone.
• Previous non-voice customer support (chat/email) or administrative coordination experience.
• High level of attention to detail when handling registrations and customer data.
• Ability to work independently and manage tasks during weekend hours.

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Non-voice operational focus

Note:

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

Important Disclaimer:

BruntWork never charges fees for applying or any part of the hiring process—it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official email us through the ‘Contact Us’ form on our official BruntWork website.