WFH Real Estate Transaction Coordinator

About the role

We are looking for an organized, dependable person to run the day to day of a small but busy real estate operation in Orlando, FL. We manage long-term rental homes, sell homes, and originate mortgages, and we need a person who can handle all three sides. This is a full time, 40 hours a week position.

Key responsibilities

• Schedule periodic property inspections, document condition with photos and reports, and follow up on anything that needs attention
• Coordinate vendors for repairs and maintenance, get quotes, schedule work, and confirm it was done right
• Keep owners and tenants informed throughout the process
• Handle tenant communication, maintenance requests, lease renewals and notices, and help with showings and leasing when needed
• Facilitate lease ordering and lease signing
• Record rent and deposits, pay vendor bills, and reconcile bank accounts
• Prepare and send owner disbursements and produce monthly owner statements and year end reports
• Keep the books clean and catch problems before they become problems
• Prepare listing and contract paperwork, schedule showings and inspections, and track deadlines
• Coordinate with title companies, lenders, inspectors and other agents, and keep CRM and marketing up to date
• Communicate with a database of past clients and customers, identify needs and prospecting opportunities
• Prepare marketing materials and run social media and email newsletters
• Support agents in these tasks and keep accounting records, past transaction history, and KPIs up to date
• Assist with mortgage business by gathering borrower documents, organizing loan files, tracking conditions, and following up with borrowers and processors

About you

• Organized and comfortable juggling a lot of small moving pieces at once
• Strong written and phone communication skills
• 3+ years experience in property management, real estate, mortgage and bookkeeping
• 2+ years experience working with US based clients
• Comfortable with technology, including Google Workspace, and able to learn new software quickly
• Experience with AppFolio, QuickBooks, StellarMLS, Lovable, Claude, or similar software is a strong plus
• Trustworthy with money and confidential information