WFH Shared Services Administrative Assistant – Sales

About the role

We are seeking a reliable and organised Shared Services Administrative Assistant to provide part-time sales administration and back-end support to multiple Sales Consultants. The Administrative Assistant will support up to four Consultants across the week, with specific days or fixed time blocks allocated to each Consultant. The purpose of the role is to provide administrative support behind the sales process, allowing Consultants to spend more time focused on leads, client relationships, sales conversations, proposals, bookings, and closing opportunities. This is a junior-level role and is suitable for a candidate who is organised, detail-oriented, comfortable working with online systems, and willing to learn. Because the AA will support multiple Consultants, confidentiality and strict separation of information are critical requirements of the position.

Key responsibilities

• Update CRM records and databases based on the assigned Consultant's requirements
• Enter and maintain lead and client information
• Update sales activity, notes, contact details, and administrative records
• Complete accurate data entry
• Assist with basic reporting and database maintenance
• Assist with preparing proposals, quotations, presentations, and sales documents
• Update templates and documents based on Consultant instructions
• Check documents for accuracy and completeness
• Assist with scheduling meetings and appointments
• Support booking administration and contract paperwork

About you

• Junior-level candidate with 0–2 years of relevant administrative, virtual assistance, customer service, or sales support experience
• Strong attention to detail
• Good written and verbal English communication skills
• Highly organised and able to follow structured processes
• Comfortable working with computers and online systems
• Basic knowledge of Microsoft Office or Google Workspace
• Comfortable using spreadsheets and online documents
• Willingness to learn CRM and other business systems
• Able to follow instructions accurately
• Reliable, punctual, and responsive