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WFM - MIS Lead

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Onsite

WFM - MIS Lead

TP

WFM - MIS Lead

Skills

SQL QueriesData AnalysisPower BI

3 months ago

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Important information


Contract type:

Permanent

Location:

Thane, Maharashtra, India

Work mode:

Onsite

Published on:

11 August 2026

What they need


Key Responsibilities:

  • Develop and implement KPI frameworks aligned with business and workforce management objectives.
  • Establish and maintain WFM Analytics Governance and reporting standards.
  • Define and execute Analytics Strategy to support data-driven decision-making.
  • Drive dashboard standardization across WFM and business functions.
  • Implement Data Governance practices to ensure data accuracy, consistency, and integrity.
  • Lead, manage, and coach analytics and reporting teams.
  • Manage stakeholder relationships across operations, WFM, and business functions.
  • Identify opportunities for reporting automation and analytics optimization.
  • Develop and maintain dashboards and reports using Power BI Service.
  • Perform data analysis and reporting using SQL.
  • Automate workflows and reporting processes using Power Automate.
  • Leverage Microsoft Fabric for data analytics and reporting solutions.
  • Drive continuous improvement through performance analytics, insights, and strategic reporting.

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