VXI Global Holdings B.V. (Philippines)
WFM Real Time Analyst
2 months ago
Share this opportunity
Share this opportunity to other talents of your network:
✓ Offer them a visibility boost with clients.
✓ Help your contacts find their next job.
Important information
Contract type:
Permanent
Work mode:
Onsite
Published on:
20 August 2026
What they need
Join Our Team as a Real Time Analyst!
As a Real Time Analyst, you'll be responsible for real-time management of the center and/or program’s service level performance and other KPIs.
Key Responsibilities
- Monitor queue real-time
- Analyze, monitor and balance real-time staffing levels vis-a-vis call volumes, busy lines, production issues
- Assist during downtime
- Prepare real-time analysis on a daily basis to ensure employee schedule adherence and management and tracking of off-line exceptions
What We’re Looking For
- With at least 6 months to 1 year of experience in Workforce Management
- Strong oral and written communication skills
- Amenable to report onsite in VXI Clark, Pampanga; night shift
Other offers great for you!
These companies are also looking for great profiles
Cherrypick
Data Analyst Confirmé - Lamballe
Freelance
22400 Lamballe-Armor, France
Onsite, Hybrid
Skills
1 day ago
Quick apply
Meetshake
Analyst SOC
Freelance
Paris, France
Hybrid, Onsite
Skills
1 day ago
Quick apply
Nexoris
Business Analyst IT Fonctionnel - Data market
500
Freelance
Paris, France
Onsite
Skills
17 hours ago
Quick apply