WFX ERP & MES Support Executive

Job Title

WFX ERP & MES Support Executive

Job Description

Location: Coimbatore, Tamil Nadu
Experience: 2–4 Years
Qualification: Any Graduation
Industry: Textile / Apparel / Manufacturing

Job Summary

We are looking for a WFX ERP & MES Support professional with 2–4 years of hands-on experience in supporting WFX ERP applications. The candidate will be responsible for providing functional support, troubleshooting user issues, coordinating system enhancements, and supporting ERP/MES users across business functions.

Key Responsibilities

• Provide end-to-end functional support for WFX ERP and MES applications.
• Analyse, troubleshoot, and resolve day-to-day user and system issues within defined SLAs.
• Provide user support and guidance on ERP/MES business processes and functionalities.
• Conduct user training sessions and support users in effectively using the system.
• Coordinate with functional and development teams for system enhancements, bug fixes, and change requests.
• Support UAT (User Acceptance Testing) and validate system changes before implementation.
• Assist in testing and successful deployment of system enhancements.
• Prepare and maintain SOPs, user manuals, training materials, and system documentation.
• Coordinate with cross-functional business and IT teams to ensure timely resolution of issues.
• Identify opportunities for system and process improvements.

Required Skills

• Hands-on experience in WFX ERP support is mandatory.
• Good understanding of ERP and MES applications.
• Experience in troubleshooting and resolving functional issues.
• Knowledge of UAT, testing, and change requests.
• Good communication and user-training skills.
• Ability to coordinate with business users, functional teams, and IT/development teams.
• Experience in the textile/apparel/manufacturing industry will be an advantage.

Eligibility

• Any Graduation
• 2–4 years of relevant experience
• WFX ERP hands-on support experience is mandatory
• Willingness to work from Coimbatore

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Work Location: In person