Whānau Support Facilitator

Who we are | Ko wai mātou

NZCL is an organisation dedicated to supporting people with disabilities in New Zealand. Our Disability Support Services reflect our belief that all New Zealanders deserve to live fully, have equal opportunities, and achieve their ambitions. Our values of respect support and excellence are central to everything we do at NZCL. They shape and drive our behaviour along with our relationships with colleagues, partners, stakeholders and of course the people we support and their whānau.

You can be part of our team to enable people with a disability to live a life of choice, freedom and independence. NZCL provides a diverse range of support services for people with disability and their whānau. Join us and discover a rewarding and fulfilling role that can make a difference in someone's life and lead to a lifelong career.

We are committed to ensuring our services are delivered to Māori in a manner that recognises and respects Māori values and beliefs. As an organisation we recognise our obligation to Te Tiriti o Waitangi and acknowledge Māori as tangata whenua who have unique values, social structures and worldviews.

We work with a range of partners in local and central Government, public and private sector agencies and community groups to advise on delivering effective and efficient disability support now and in the future.

About the role | He kōrero whakamārama mō tēnei tūranga

As the Whānau Support Facilitator, you are responsible for providing support to people with disabilities, and their whānau, to live independent lives.   You will do this by developing and maintaining effective and successful relationships with them and their support network and co-creating plans for achieving the outcomes that are important to them.  You will lead a team of Support Workers to deliver successful outcomes against those agreed plans.

To be successful in this role you will thrive a customer-centric environment. You'll bring unmatched positivity and enthusiasm to the position, with the people we support at the centre of everything you do. You'll be a natural communicator with a real drive to connect, promote and engage across a number of different stakeholders. You'll get a kick out of listening and understanding people with a solution focused approach.

Responsibilities include:

• Applying the Enabling Good Lives philosophy and principles to the provision of services that you lead
• Building and maintaining an engaged, cohesive and high performing team across the services you lead
• Meeting with the person we support and their whānau to understand their life, ambitions, and expectations of their support and services to be provided
• Negotiating the details of the support plan - the who, what, where, how and why - with the person we support and their whānau in a way that balances the organisation's constraints with the requirements and expectations of the person we support
• Ensuring robust service agreements, that balance people's goals & needs with organisational risk, are in place for all support arrangements.
• Working collaboratively with the Service Centre to ensure rostering requirements from the support plans, including capability required, meet the needs of each person we support and their family/whanau

What you will bring | Nga tohungatanga mo tenei turanga

• Proven experience working within disability, mental health or education with a good understanding of the sector
• Strong communication skills, including written communications, with the ability to adapt for different stakeholders
• Leadership experience, a passion and expertise for developing skills in others
• Proven ability to work with people with intellectual disability, Autism Spectrum Disorder (ASD), Fetal Alcohol Spectrum Disorder(FASD), ideally with some practical experience in working with those who display behaviour others' find challenging
• Understanding of the enabling good lives principles
• Impeccable time management and administrative abilities - experience of rostering and/or budget management experience an advantage
• A professional, passionate attitude and you value constant training, guidance and teamwork
• A full, clean NZ drivers' licence

Why Us | He aha ai matou?

At NZCL, we're passionate about creating an inclusive workplace that promotes and values diversity, reflecting the communities we serve.  As an organisation we recognise our obligation to Te Tiriti o Waitangi and acknowledge Māori as tangata whenua who have unique values, social structures, and worldviews.

If you would like to work in a role that is both rewarding and makes a difference in people's lives, then we would like to hear from you!

Applications Close | Te katinga o tēnei whai tūranga: 7th October at 5pm.

Only suitable candidates will be contacted for interview and applications will be reviewed as they are received, therefore resulting in the role closing early if the right applicant is found.