Wholesale Operations Analyst/ADM

Job Title: Wholesale Operations Analyst/ADM

Reports To: Vice President

Location: Winston-Salem

Employment Status: Full-Time

FLSA Status: Non-Exempt

Want to join a team that offers you a friendly atmosphere, competitive benefits, and opportunities for commission,and growth? Parrish Tire Company can offer you just that! With 80 years of experience in the tire and automotive industry, PTC is a family-owned company that focuses on serving both our customers and our employees.

About the Position

Parrish Tire Company is seeking an organized, detail-oriented Wholesale Operations Analyst to support our wholesale sales and operations teams. This position helps manage the systems, information, and processes connecting Parrish Tire with its customers, dealers, suppliers, and strategic partners.

The Wholesale Operations Analyst/ADM will coordinate customer accounts, wholesale orders, dealer programs, partner portals, sales reporting, and B2B platform administration. The right candidate will be comfortable working in several systems, managing recurring deadlines, troubleshooting administrative issues, and communicating with internal and external partners.

What You Will Do

• Manage workflows related to sellout reporting, dealer incentive programs, and other recurring wholesale sales processes.
• Prepare regular and ad hoc sales reports for leadership.
• Work with partner portals and electronic tools used for information sharing, account management, and order processing.
• Troubleshoot process and access issues involving partner portals and wholesale systems.
• Establish, maintain, and administer user access to partner portals and B2B sales platforms.
• Support internal and external users with credentials, account setup, customer information, and custom integrations.
• Process and coordinate dealer transfers, wholesale orders, customer-account updates, and supporting documentation.
• Maintain accurate information related to inventory, pricing, sales, customers, and dealer programs.
• Organize and distribute sales and marketing materials supporting wholesale sales initiatives.
• Communicate professionally with sales representatives, customers, vendors, suppliers, and company leadership.
• Identify process concerns and escalate issues requiring leadership attention.
• Support special projects and changing departmental priorities as needed.

Required Qualifications

• High school diploma or equivalent.
• Strong administrative, computer, data-entry, reporting, and recordkeeping skills.
• Proficiency with email, word-processing software, spreadsheets, online portals, and electronic document-management systems.
• Ability to prepare accurate reports and manage recurring deadlines.
• Strong attention to detail and commitment to following established procedures.
• Professional written and verbal communication skills.
• Ability to maintain confidentiality and protect sensitive company and customer information.
• Ability to work independently while collaborating with sales, operations, leadership, customers, and outside partners.

Preferred Qualifications

• Experience in sales support, customer-account administration, reporting, wholesale operations, distribution, or administrative support.
• Experience in the tire, automotive, transportation, distribution, or multi-location service industry.
• Experience with Tireweb, PartsTech, AMI, GOA, Sequel, SFTP, or comparable business platforms.
• Intermediate or advanced Microsoft Excel skills.
• Experience supporting B2B sales platforms, customer integrations, or partner portals.

Skills That Will Help You Succeed

• Exceptional organization, accuracy, and follow-through.
• Ability to manage routine deadlines while responding to urgent operational needs.
• Strong customer-service mindset.
• Ability to learn and work within multiple systems and business processes.
• Sound judgment and the ability to recognize when an issue should be escalated.
• Resourcefulness when researching and resolving account, portal, or process issues.
• Ability to organize priorities and provide dependable support to leadership.
• Commitment to maintaining accurate and complete records.

Work Environment

This position primarily works in a professional office environment and routinely uses a computer, telephone, and other office equipment. The employee must be able to communicate effectively, remain stationary for extended periods, and move throughout the workplace as needed.

Occasional travel to other company locations, vendor offices, customer meetings, or company events may be required. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position.

Why Join Parrish Tire Company

This position offers an opportunity to work closely with wholesale sales and operations leadership while developing expertise in customer integrations, dealer programs, business systems, reporting, and wholesale distribution processes.

About Parrish Tire Company

Parrish Tire Company is a well-established, multi-location organization serving customers across North Carolina, South Carolina, Virginia, and Georgia. We value professionalism, teamwork, dependable service, and positive working relationships with our employees, customers, and communities.

Equal Employment Opportunity

Parrish Tire Company provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment in accordance with applicable federal, state, and local laws. Reasonable accommodations may be provided to qualified individuals with disabilities.