About Us

Nexus Brands Group is the market leader in tattoo, pet grooming and beauty industries. We strive to support our professional customers who are fully committed to the lifestyle and sharing their craft to customers and enthusiasts across the globe. Nexus Brands Group represents a family of authentic brands and businesses that offer industry leading products, innovation, and service to help professionals share and perform their passion to the highest level possible.

Position Overview

This Temporary role of Wholesale Representative will provide coverage and support to our Pet Brands wholesale team during a team member’s leave of absence. This position is responsible for providing exceptional customer service to wholesale customers, assisting customers with product selection, processing orders and returns, and supporting the day-to-day needs of the wholesale team.

What you’ll be doing

• Receive and respond to customer service and sales related phone calls and emails
• Receive orders and create sales orders
• Communicate customer and order needs to the fulfillment team
• Respond to customer questions via email, phone and CRM software
• Assist in order fulfillment when necessary
• Stay up to date on new product offerings
• Attend sales and marketing meetings when required
• Provide additional support to the wholesale team as business needs require
• Any other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Company’s Values.

Is this role for you?

• Strong verbal and written communication skills

• Previous customer servicer and/or sales experience preferred

• Netsuite Experience a plus

• Quick Learner

• Proficiency with computers and Microsoft Office, including Excel

• High School Diploma or GED required

• Ability to multitask a must

• Ability to work and be on time Monday-Friday from 8:30am to 5:00pm

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If you require alternative methods of application or screening, please contact us directly.

We are a fair chance employer; prior backgrounds will not automatically disqualify you from employment with us.

We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/team members to perform essential functions of the job.

Nexus Brands Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or another other characteristics protected by law.

Monday-Friday from 8:30am to 5:00pm