WIC Program Assistant

Community Health Alliance is looking for full-time WIC Program Assistant . Join our talented WIC team that focuses on serving the community and helping those in need by creating healthy outcomes for patients of every income.

We operate six convenient locations throughout Reno and Sparks, providing comprehensive, top-quality medical services, dental and pediatric care, behavioral health, low-cost pharmacies, nourishing food pantries, and more.

Job Description: The WIC Program Assistant provides a broad range of support to the Women, Infant and Children Program (WIC). This position is responsible for providing front line customer service for clients and administrative/clerical support to the program. This person must do all activities in accordance with state and federal guidelines.

Our team members enjoy benefits that include:

• Competitive salary:$19.50
• 100% company paid employee medical insurance and 90% paid vision and dental on the on the first of the month following 60 days from date of hire.
• Paid Time Off:
• PTO 15 days/year and increased after one years of service: pro-rated based on FTE status
• 8 paid holidays per year
• CHA provides a $10,000 Accidental Death & Dismemberment policy for each benefit-eligible employee at no cost to the employee.

This is an employee benefit paid and sponsored by CHA.

Knowledge, Skills and Abilities:

• 1. Knowledge of infection control methods, especially hand hygiene, standard precautions and personal protective equipment.
• 2. Knowledge in basic mathematics, including graphing, fractions and decimals.
• 3. Skill in operating personal computer, utilizing word processing, databases and email
• 4. Knowledge of Microsoft Word, Excel, Power Point, Graphics
• 5. Skill in operating various office equipment, such as calculator, copy machine, facsimile machine and telephone system.
• 6. Skill in customer relations.
• 7. Skill in accuracy and attention to detail.
• 8. Skill in using adult and infant scale, stadiometer and recumbent board to measure height and weight.
• 9. Ability to multi-task, prioritize and follow-up in a fast-paced work environment.
• 10. Ability to communicate effectively and fluently orally and in writing in English and Spanish.
• 11. Ability to maintain confidentiality of information.
• 12. Ability to exercise good judgment in appraising situations and troubleshooting solutions.
• 13. Ability to work and interact effectively and positively with other staff members to build and enhance teamwork within WIC, Community Health Alliance, community organizations and other Nevada WIC programs.
• 14. Ability to communicate in a courteous and professional manner.
• 15. Ability to understand and empathize with the needs and situations of a multi-cultural, low income population and a desire to work with this population.
• 16. Ability to hear and speak well enough to converse over the phone with clients.
• 17. Ability to lift up to 20 pounds on a regular basis – reasonable accommodations will be made for physical limitations on an individual basis.
• 18. Ability to maintain a drivers license, and to perform transportation or courier duties; as needed

Education and Experience: Minimally a high school diploma or GED. Minimum 2yrs experience; previous WIC experience preferred. Must complete the following courses and obtain certifications within six months of hire: 1) Nevada State WIC Certified Professional Authority course, exams and certificate and 2) Office Laboratory Assistant training and certificate. Demonstrated proficiency in computer applications to include Word, Excel, and Access or equivalent. Bilingual (Spanish/English) required.