Wildland Experiences Lead

What would an unforgettable experience of a landscape being restored for Nature actually look like? That is what we want someone to help us build.

Nattergal is restoring degraded landscapes at scale, bringing back natural processes, biodiversity and more resilient ecosystems.

But we don't just want people to hear about Nature recovery. We want them to experience it. We're looking for a Wildland Experiences Lead to develop and grow the way people experience our Wildlands, from the first interaction with Nattergal through to the moment they leave wanting to come back, tell other people about it and stay connected to what we're doing.

This is a genuinely entrepreneurial role combining customer experience, commercial thinking, hospitality, sales and marketing. You'll take ownership of the customer journey across a growing portfolio of experiences including Wildland visits, overnight stays, corporate experiences, educational programmes and events.

You'll work with our Wildland teams to create experiences that are authentic to each landscape, and with our Commercial and Marketing teams to turn them into propositions that people want to buy. That means thinking about the detail: how someone discovers us, how easy it is to book, what happens before they arrive, how they are welcomed, what makes the experience memorable and what brings them back.

But this is also a commercial role. You'll be responsible for helping grow Wildland Experience revenues by increasing bookings and occupancy, improving conversion, developing new propositions, building partnerships and finding new ways for people and organisations to engage with our Wildlands.

We're interested in people from hospitality, experiential travel, visitor attractions, retreats, outdoor experiences, events or other experience-led businesses. You don't need to have worked in conservation before. We're much more interested in whether you:

• understand what makes an exceptional customer experience
• have strong commercial instincts and can turn interest into revenue
• have helped develop or launch experiences people genuinely value
• notice the small details that other people miss
• are comfortable working across different teams to make things happen
• use customer feedback and data to continually improve what you do
• are organised, resourceful and comfortable building things that aren't fully formed yet

This is an opportunity to get involved early and help build something that could become a significant part of Nattergal's future, both commercially and in the way we connect more people with Nature.

If the idea of creating a new kind of Wildland experience excites you, we'd love to hear from you.