Windchill Technical Architect (Upgrade & Conversion)

ITC Infotech is a wholly owned subsidiary of ITC Limited, one of India's foremost private sector companies and a diversified conglomerate. The ITC Group, with a market capitalization of $65 billion, is globally recognized as a leader in sustainability. The group's vision is to achieve world-class performance and create growing value for both the Indian economy and its stakeholders. This vision is supported by core values such as Trusteeship, where professional managers hold the company in "trust" for its stakeholders; a strong Customer Focus; Respect for People; a commitment to Excellence; a pursuit of Innovation; and a strong Nation Orientation.

ITC Infotech's business philosophy is that business is at the center and technology is an enabler, as reflected in its tagline, "Business-friendly Solutions." The company offers a wide range of services and solutions across key business areas, including CIO Services (Automation, Digital Workplace, ERP), Digital Experience (Experience Transformation), and Product 4.0 (Product Lifecycle Management, Digital Manufacturing). In the last seven years, ITC Infotech has successfully doubled its revenue from $250 million to $500 million+ annually, with its EBIT improving from 8% to over 18%.

Role: Upgrade and Conversion Senior Windchill Technical Architect

Responsibilities

The focus of this role is on achieving results that are aligned with the larger picture of the organization and its strategic goals. Initiative, coupled with a sense of competitive drive and the ability to stay focused on results despite changing conditions, is the key to achieving the performance objectives of this job. Because environmental and organizational conditions change rapidly, the work involves innovation and creativity in generating ideas for quick response. Decision-making is focused on implementing practical, timely solutions. A Consultant with Windchill upgrade experience is needed for a Windchill+ implementation. The role requires PTC Windchill upgrades with good knowledge of WinDU, WinRU and Upgrade Manager.

• You will Run WinDU and WinRU analysis and repair tools.
• You will Fix data integrity or system issues found by WinDU and WinRU.
• You will Execute the Upgrade Manager and resolve upgrade blocks.
• You will Create and update tickets in ServiceNow (SNOW).
• You will write technical notes and upgrade documentation.
• You will follow quality processes for tasks with appropriate reviews.
• You will participate in sharing knowledge within the team.
• You will execute to plan.

Knowledge and Abilities

• Strong experience with PTC Windchill upgrades.
• Good knowledge of WinDU, WinRU, and Upgrade Manager.
• Familiarity with ServiceNow ticket workflows.
• Clear writing skills for project documents.
• Knowledge of Java programming is an added advantage.
• Strong debugging skills
• Good communication skills
• Understanding of Windchill Architecture, database, data management, and infrastructure capabilities and constraints.

Must Have Skills

• 2-5+ years’ experience in Windchill Upgrades.
• Have executed at least 3-5 upgrades.
• Strong Windchill Knowledge
• Able to provide quality work products that are accurate, consistent, and meet the client’s requirements.

Work Location: Remote within the U.S. Candidates must be authorized to work in the United States and reside in a U.S. state where the company is authorized to employ staff.

The base salary range for this position is $141,470- $240,553 annually. Actual compensation will depend on factors including skills, experience, location, and business needs. In addition to base salary, this position would have comprehensive benefits & 401K with employer match.

ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women