Frontline Consulting Services (FCS) Inc

Description
Provide Workstation Hardware and Windows 10/11 Software Break Fix support
IMAC PC Install, Moves, Adds and Changes
Image in support of break fix support
Asset Recovery
Asset tagging
Asset Disposal in accordance with Customer processes and procedures
Installation of user requested Customer approved software outside the scope of the installed base image
Printer Support
Client Center (Tech Bar) Support
IT Service Management Updates
Direct end users to mobile device return drop boxes
Package mobile devices and prepare for shipping to disposal vendor
Other Client Support needed to maintain Workstation operations and customer satisfaction
Skills Requirements
<ul>
<li>Effective interpersonal skills, articulate in order to interface with client staff.
</li>
<li>Able to work in a team and independently, demonstrating problem solving skills.
</li>
<li>Experience imaging and configuring systems PC systems.
</li>
<li>Common Hardware break fix, software installation skills
</li>
<li>Basic end user network trouble shooting skills around network adapters, wireless, and vpn clients.
</li>
<li>Experience with Windows 10 OS support
</li>
<li>Experience with Microsoft Office installations, repair, and general application support (Outlook, Excel, Word, Power Point)
</li>
<li>Experience with end Help Desk ticketing systems.
</li>
<li>Supports mobile devices (Android/IOS)
</li>
</ul>
Top Skills Details
Windows, Office 365, Desktop
Additional Skills &amp; Qualifications
Customer Service is an critical part of this job. The users have a varying understanding of technology which requires someone with strong patience and interpersonal skills.
Experience Level
Entry Level
Job Type &amp; Location
This is a Contract position based out of Cedar Rapids, IA.
Pay and Benefits
The pay range for this position is $17.00 - $26.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental &amp; vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type &amp; Location
This is a Contract position based out of Cedar Rapids, IA.
Application Deadline
This position is anticipated to close on Oct 27, 2026.
Workplace Type
This is a fully onsite position in Cedar Rapids,IA. 
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Windows 10/11 Deskside-Shadowing-Cedar Rapids IA

Windows 10/11 Deskside-Shadowing-Cedar Rapids IA

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