Windows Server Administrator 2

JOB Description for windows Management Windows Administrator (L2)

Qualification
Onsite
Onsite support 24 X 7
B.E./Diploma/BSC/BTech (No education gap, Full time)

1. B.E. / Diploma [ In Computers Science, IT ,
   Electronics & Telecommunication][ Civil and
   Mechanical not preferred]
2. B.Sc. -IT
3. BCA or MCA [Full time course from a
   reputed University]
4. No gap in education [Passing year for S.S.C, H.S.C.
   and Degree/Diploma to be mentioned]
   Relevant Certification (Preference)
   Certifications Required if ANY
   Specific Remarks/Requirement by
   customer
   Windows troubleshooting and Hyper-V working experience
   is Mandatory
   Role Purpose
   We are seeking an experienced Windows Administrator to join our team. The ideal candidate will
   have strong technical skills and experience in managing and supporting Windows Servers including
   Hyper-V Cluster, IIS basic troubleshooting and new server provisioning, Hardening, patching in day-to-
   day operations.
   JOB RESPONSIBILITIES

1. Proactive Monitoring of all the servers using BSE tools
2. CPU & Memory utilization & monitoring.
3. Microsoft Windows Resources, Event logs & critical services Monitor.
4. Monthly report on server availability
5. Respond to and own Incident till resolution
6. Engage customer contracted hardware and software support vendors to facilitate incident
   resolution
7. Work with customer support teams to review & resolve incidents
8. Co-ordinate customer contacts with BSE vendors in case of hardware failures or involvement
   of third-party vendor is required.
9. Reinstallation of OS, in case of OS crashes and for the problems where reinstallation of OS is
   required.
10. Perform restoration of all components at time of system failure or file system corruption
11. Correlate related incidents together into a problem ticket and manage through the problem
    management process
12. Patch OS for Security patches and release management for the same.
13. Creation/deletion/configuration of VMs, Creating/Deleting VM Snapshots.
14. Reporting VM performance status using Native tools/monitoring tools
15. Manage Hyper-V 2012/2016 Clusters
16. Manage Access rights and folders
17. OS hardening as per the policy recommendations by BSE
18. IIS Basic troubleshooting
19. Server Inventory Management

Technical Skills/Knowledge Requirement

1. Hyper-V Management (Must)
2. Failover Cluster Configuration and Management (Must)
3. IIS troubleshooting (Must)
4. Security patching and Hardening (Must))
5. Server commissioning and decommissioning
6. OS Migration In place and Side by side (Must)
7. Server Performance troubleshooting