Windows Vmware Administrator

Role & responsibilities

Desired Competencies (Technical/Behavioral Competency)

Must-Have**

1. Expertise in Windows Server administration

2. Expertise on VSphere, VMware ESXi 6.0 and later

3. Good Communication and awareness of ITIL best practices

Good-to-Have

1. Basic Troubleshooting knowledge with Hardware like Cisco, HPE and

Lenovo systems

SN Responsibility of / Expectations from the Role

1 • Manage and review VMware ESXi hosts and VMs in the environment

2 • Troubleshoot issues in the ESXI hosts and perform hardware troubleshooting if required

3 • Engage Vendor and coordination across other teams during investigation of issues

4 • Plan and Perform upgrade of firmware in VMware and hardware end like Cisco, HPE if required

5 • Manage and review Windows servers in the environment

6 • Perform frequent health checks on the server and troubleshoot any issues

7 • Analyze System Logs (OS logs) and determine potential issues

8 • Ability to predict any future failures to avoid potential outages

9 • Basic knowledge on PowerCLI, PowerShell scripting to execute commands while troubleshooting

issues

10 • Expertise in working on automation and service improvements which will save manual efforts and

lead to client benefits.

11 • Experience in performance monitoring tools.

12 • Creating and maintaining procedural documentation

13 • Working experience on ITIL process and following agile standards.

14 • Has knowledge to handle requests in Incident , Change and Problem Management

15 • Must demonstrate and ability to work independently

16 • Deep understanding of VMware architecture comprising of Cluster, ESXI and VMs.

17 • Configuring and monitoring clusters in Vcenter for any issues.

18 • Experience in handling upgrade/migration activities in VMware and windows OS.

19 • Expertise on handling performance issues and restoring the servers.

20 • Capacity management of Windows Servers and Datastores in VMware environment

21 • Hands on experience in handling DRS in VMware

22 • Knowledge of DNS/IP config for ESX and VMs

23 • Ability to handle issues with post OS patching

24 • Experience in handling hardware troubleshooting in Cisco UCS, HPE Oneview and Nutanix

25 • Ability to perform basic command line troubleshooting for determining ESXI or Server issues