Windows Vmware Administrator

About the Role

We are looking for an experienced VMware L2 Support Engineer to manage, monitor, troubleshoot, and maintain VMware virtualized environments. The candidate will be responsible for day-to-day VMware environment management, incident resolution, performance optimization, resource allocation, troubleshooting, and coordination with vendors and internal teams.

The ideal candidate should have strong hands-on experience with VMware vSphere, ESXi, vCenter, virtual machines, storage, networking, HA, snapshots, resource pools, performance management, and incident troubleshooting.

Role & responsibilities

1. VMware Environment Management

• Manage and support enterprise VMware virtualized environments.
• Perform day-to-day administration of VMware ESXi hosts, vCenter Server, and virtual machines.
• Monitor the health, availability, and performance of the VMware infrastructure.
• Perform routine configuration and maintenance activities.
• Ensure VMware infrastructure follows operational and security standards.

2. VM Resource Management

• Perform CPU, memory, NIC, and other resource allocation based on application requirements.
• Modify VM configurations as per approved change requests.
• Manage resource utilization and identify potential capacity constraints.
• Perform resource pool creation, modification, and configuration.
• Monitor VM and host resource consumption and recommend optimization where required.

3. Snapshot Management

• Create, monitor, and manage VMware snapshots as per approved procedures.
• Identify and remove obsolete or unnecessary snapshots.
• Troubleshoot snapshot-related issues.
• Ensure snapshots do not adversely impact VM or datastore performance.

4. Disk & Storage Management

• Perform VM disk expansion based on application/storage requirements.
• Troubleshoot datastore and storage-related issues.
• Monitor datastore capacity and utilization.
• Support storage provisioning and VM storage configuration.
• Troubleshoot multipathing issues and validate storage connectivity.
• Coordinate with storage teams/vendors for complex storage incidents.

5. vCenter & ESXi Administration

• Monitor vCenter alarms and take appropriate corrective actions.
• Troubleshoot ESXi host and vCenter-related issues.
• Perform ESXi host maintenance activities.
• Support host evacuation, maintenance mode, and VM migration activities.
• Troubleshoot host connectivity, availability, and configuration issues.

6. Incident & Problem Management

• Provide L2 support for VMware-related incidents and service requests.
• Perform troubleshooting and identify the root cause of recurring issues.
• Handle major incidents and coordinate with relevant infrastructure teams.
• Perform RCA (Root Cause Analysis) for major and recurring incidents.
• Maintain proper incident and resolution documentation.
• Coordinate with OEM/VMware/storage/network vendors when required.

7. Hypervisor Rebuild & Major Incident Support

• Perform or support ESXi hypervisor rebuilds during major incidents.
• Validate host configuration after rebuild.
• Ensure connectivity with vCenter, storage, and network infrastructure.
• Restore required configurations and validate VM operations after recovery.
• Participate in recovery activities and post-incident validation.

8. Performance Monitoring & Optimization

• Monitor VMware infrastructure performance, including:

• CPU utilization

• Memory utilization

• Disk/storage performance

• Network performance

• Datastore utilization