Windows/Virtualization/ADFS – Associate Manager Infrastructure Services

Key Responsibilities

• Design, implement, and maintain enterprise Windows Server platforms (AD, ADFS, GPOs, DNS, DHCP) and lead VMware ESXi/vCenter (or Hyper-V) virtualization environments.
• Drive automation for patching, provisioning, monitoring, and compliance checks using PowerShell, Ansible, SCCM/WSUS, and PowerCLI. Optimize resource utilization (DRS/HA).
• Lead DR failover/failback exercises for virtual workloads (RP4VM) and represent the Windows domain in DR tests, ensuring robust backup and recovery solutions.
• Implement security baselines (e.g., CIS), manage vulnerability remediations, and ensure system lifecycle compliance with standards like NDMO and NCA.
• Lead root cause analysis for major incidents across Windows and virtual environments, and mentor L1/L2 team members.
• Oversee integration of virtualization with storage, network overlays, and backup solutions (e.g., Commvault).
• Maintain comprehensive documentation (CMDB integrity, runbooks, VM lifecycle).

Required Skills & Qualifications

• Advanced experience with Windows Server (2016/2019/2022), Active Directory, ADFS, GPO, DNS, DHCP.
• Deep experience in VMware (vSphere, vCenter, SRM, RP4VM) or Hyper-V, including virtual networking and storage mapping.
• Highly proficient in scripting (PowerShell, Ansible, PowerCLI) and tools like SCCM/WSUS.
• Strong understanding of system hardening, ITSM, and compliance frameworks (NDMO, NCA). Familiarity with hybrid environments.
• Bachelor's degree in IT, Engineering, or related field. 8+ years of combined experience in Windows Server and virtualization engineering.
• VMware Certified Professional (VCP) or Microsoft equivalent (e.g., Microsoft Certified: Windows Server Hybrid Administrator Associate), ITIL Foundation preferred.