Wine Associate

Job Overview
We are seeking an enthusiastic and knowledgeable Wine Associate to join our dynamic team. In this lively role, you will serve as a passionate ambassador for our wine selection, providing exceptional customer service while sharing your expertise on wine varieties, tasting notes, and food pairings. Your energy and sales skills will help create memorable experiences for our guests, guiding them through our curated wine offerings and enhancing their overall visit. This paid position offers a fantastic opportunity to grow your knowledge of the food and beverage industry while engaging with a vibrant community of wine enthusiasts.

Responsibilities

• Assist customers with selecting wines that suit their preferences and occasions, offering expert recommendations based on flavor profiles and food pairings
• Maintain an organized and appealing wine display, ensuring all bottles are properly stored, labeled, and rotated for freshness
• Provide detailed information about different wines, including origin, tasting notes, and serving suggestions to enhance customer knowledge and satisfaction
• Upsell additional products such as glassware, accessories, or complementary food items to increase sales opportunities
• Handle cash transactions accurately using POS systems like Aloha POS or Micros POS, including processing payments and issuing receipts
• Support event setups such as tastings or private functions by assisting with menu planning and coordinating catering arrangements
• Ensure compliance with food safety standards during wine handling, storage, and serving processes

Requirements

• Previous restaurant or food service experience is highly preferred, especially in fine dining or banquet settings
• Familiarity with POS systems such as Aloha POS or Micros POS is a plus
• Strong customer service skills with the ability to engage confidently and professionally with diverse guests
• Knowledge of the food industry, including menu planning, meal preparation, catering, and food safety practices
• Experience in sales or upselling techniques to promote products effectively
• Ability to handle cash accurately and perform cashiering duties including cash handling responsibilities
• Culinary experience or culinary background is advantageous for understanding flavor pairings and enhancing guest recommendations
• Excellent communication skills and a positive attitude; previous banquet or catering experience is beneficial
• Must adhere to food safety standards during all aspects of food handling and service

Join us as a Wine Associate and become part of a lively team dedicated to delivering exceptional experiences through expert service, engaging storytelling, and a passion for fine wines. Your energy will inspire guests to explore new flavors while your expertise ensures every visit is memorable!

Pay: $16.00 - $20.00 per hour

Work Location: In person