Wine Cellar Retail Sales Assistant

RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly.

Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City.

We are currently seeking a Retail Sales Assistant to join our Wine Cellar team at Oswald’s.

Why work with us as a Retail Sales Assistant?

• Salary of £30,000 per annum + service charge.
• 28 days holiday per year (including bank holidays).
• Discounted gym membership with GymFlex.
• Monthly well-being days with our in house Masseuse, Reflexologist, and Chiropodist.
• Private medical + dental insurance with BUPA.
• Employee Assistance Programme.
• Online retail discounts.
• Workplace nursery scheme.
• Cycle to Work Scheme.
• Eyecare & glasses vouchers.
• Recommend a friend bonus of £1,000.
• Freshly prepared meals whilst on duty.
• And more!

Working Hours:

• Monday to Friday daytime hours.
• 45 hours a week.
• Bank Holidays and the Christmas period off – our venues are closed.

What you will do:

• Provide outstanding customer service to members and guests.
• Support wine sales and promote the club's Cellar wines.
• Manage member wine requests, collections, and deliveries.
• Receive, check, and process wine deliveries.
• Maintain an organised and efficient cellar environment.
• Build strong relationships with members and deliver a personalised experience.

What are we looking for?

• Strong knowledge of fine wine, ideally with WSET Level 3 qualification or equivalent.
• Proven sales ability.
• Excellent organisational and interpersonal skills.
• Strong spoken and written English.
• Ability to work independently and as part of a team.
• Professional appearance and a positive, proactive attitude.

Bring your skills to the next level and provide unforgettable experiences to our members – apply today and become part of the team at Oswald’s.