WinterWorld Ice Slide Staff

Ice Slide Staff

“WinterWorld”

Company: WinterWorld Richmond
Location: CarMax Park, Richmond, VA (On-site)
Job Type: Temporary, Seasonal
Season Dates: November 16, 2026 – January 3, 2027
Reports To: Field Guest Experience Supervisor

WinterWorld is seeking energetic, reliable, and customer-focused team members to join our team at the Ice Slide. As an Ice Slide Staff, you are the face of the guest experience, ensuring thousands of holiday visitors have a thrilling, organized, and completely safe ride down the ice.

Position Overview

WinterWorld Ice Slide Staff manage 6-lane winter sliding attraction. Responsibilities include enforcing rider safety rules, dispatching guests sequentially across the six lanes, organizing snow tubes, maintaining the ice surface, and delivering fast, friendly guest service in outdoor weather conditions

Key Responsibilities

• Guest Safety: Enforce height, age, and riding rules. Inspect riders for proper positioning before launch. High attention to detail to prevent mid-lane backups, rider pileups, or unauthorized lane switching.
• Lane Dispatch: Coordinate a fast, orderly release of riders down all 6 parallel lanes to maximize throughput without collisions.
• Queue Management: Organize tubes, control crowd lines at the top platform, and direct guests at the landing zone below.
• Ice Maintenance: Sweep debris, monitor slide friction or melt spots, and apply touch-up treatments as directed

Qualifications & Skills

• Physical Stamina: Ability to stand outside in cold winter environments for long shifts and lift heavy snow tubes.
• Communication: Clear verbal skills to instruct large crowds and coordinate with bottom-of-slide landing staff via radio.
• Guest Instruction: Clearly communicate slide safety rules, proper riding posture, and exit directions to guests before they ride.
• Customer Service: Answer visitor questions, provide helpful instructions with a positive attitude, and ensure an immersive, magical holiday experience.
• Availability to work evenings, weekends, and holidays throughout the event.

Benefits & Compensation

• Competitive seasonal salary
• Please apply by Nov 1, 2026

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.