Oakridge Client Solutions
Wireless Associate
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
$45,000 – $70,000 / year
Location:
Grandville, MI, USA
Work mode:
Onsite
Published on:
7 September 2026
What they need
Great for all types of experience! Especially retail, bartending, hospitality, and customer service.
Oakridge Client Solutions is hiring a Wireless Associate to join our growing in-person team. This entry-level position is ideal for someone who enjoys working with people and providing excellent customer service. As a Wireless Associate, you'll help customers explore AT&T wireless and solutions while building valuable experience in communication, customer support, and professional development.
As a Wireless Associate, you'll interact directly with customers to answer questions, explain available AT&T products and services, and assist them in selecting solutions that best fit their needs. We provide comprehensive training, making this a great opportunity for individuals looking to launch a career in customer service, retail, or wireless communications. No prior experience is required.
Key Functions of the Wireless Associate
- Welcome customers and provide a friendly, professional experience during every interaction.
- Educate customers about AT&T wireless and internet products, services, and current offers.
- Support new account activations, service updates, and customer onboarding.
- Answer customer questions and provide knowledgeable guidance regarding available products and services.
- Maintain accurate customer records and complete required documentation.
- Participate in ongoing training to stay informed on new products, technology, and customer service best practices.
Basic Qualifications for the Wireless Associate
- Strong communication and interpersonal skills.
- Passion for delivering outstanding customer service.
- Comfortable working in a face-to-face, customer-focused environment.
- Organized and able to manage multiple responsibilities in a fast-paced setting.
- Positive attitude with a willingness to learn and grow professionally.
- Team-oriented mindset with a collaborative approach to problem-solving.
Pay: $900.00 - $1,400.00 per week
Benefits:
- Employee discount
Work Location: In person
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