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Wireless Associate

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Onsite

Wireless Associate

Oakridge Client Solutions

Wireless Associate

Skills

Customer Support

2 months ago

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Important information


Contract type:

Permanent

Salary:

$45,000 – $70,000 / year

Location:

Grandville, MI, USA

Work mode:

Onsite

Published on:

7 September 2026

What they need


Great for all types of experience! Especially retail, bartending, hospitality, and customer service.

Oakridge Client Solutions is hiring a Wireless Associate to join our growing in-person team. This entry-level position is ideal for someone who enjoys working with people and providing excellent customer service. As a Wireless Associate, you'll help customers explore AT&T wireless and solutions while building valuable experience in communication, customer support, and professional development.

As a Wireless Associate, you'll interact directly with customers to answer questions, explain available AT&T products and services, and assist them in selecting solutions that best fit their needs. We provide comprehensive training, making this a great opportunity for individuals looking to launch a career in customer service, retail, or wireless communications. No prior experience is required.

Key Functions of the Wireless Associate

  • Welcome customers and provide a friendly, professional experience during every interaction.
  • Educate customers about AT&T wireless and internet products, services, and current offers.
  • Support new account activations, service updates, and customer onboarding.
  • Answer customer questions and provide knowledgeable guidance regarding available products and services.
  • Maintain accurate customer records and complete required documentation.
  • Participate in ongoing training to stay informed on new products, technology, and customer service best practices.

Basic Qualifications for the Wireless Associate

  • Strong communication and interpersonal skills.
  • Passion for delivering outstanding customer service.
  • Comfortable working in a face-to-face, customer-focused environment.
  • Organized and able to manage multiple responsibilities in a fast-paced setting.
  • Positive attitude with a willingness to learn and grow professionally.
  • Team-oriented mindset with a collaborative approach to problem-solving.

Pay: $900.00 - $1,400.00 per week

Benefits:

  • Employee discount

Work Location: In person

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