Wireless Consultant

If you’re someone who enjoys technology, talking with people, and helping customers find the right solution, this may be a great fit for you.

We’re growing our San Francisco team and looking for a Wireless Consultant to provide one-on-one support to customers in a retail setting. You’ll become knowledgeable about wireless devices, service options, upgrades, account features, and current offers so you can confidently guide customers based on what they actually need.

This isn’t a position where you’ll spend your entire shift behind a desk. You’ll be on the retail floor, interacting with customers, answering questions, demonstrating available options, and helping create an easy and positive experience from beginning to end.

Previous wireless experience is helpful but not necessary. Paid training is provided, and our team will help you learn the products, services, systems, and customer approach needed for the position.

A Typical Day

Your day will primarily revolve around customer interaction. You’ll greet customers, ask questions to understand what brought them in, and help walk them through available wireless products and services.

You may help someone explore a device upgrade, explain different service features, review available promotions, assist with an account-related need, or introduce products and accessories that make sense for that customer. You’ll be expected to communicate information clearly without overwhelming the customer or making the interaction feel pressured.

Throughout your shift, you’ll also stay familiar with new products and promotional offers, maintain accurate customer information, complete account-related processes, and work alongside your team to meet daily and weekly performance expectations.

What Makes Someone Successful Here?

We’re not looking for one specific resume. Some of our strongest candidates bring experience from retail and customer service, while others have worked in hospitality, restaurants, food service, guest services, sales, merchandising, account support, or other fast-paced environments where communication and customer interaction are important.

Experience gained through military service, athletics, entrepreneurship, school, or leadership responsibilities can also translate well into this position. Being comfortable speaking with new people, working toward goals, accepting coaching, solving problems, and staying dependable matters more to us than already knowing everything about wireless.

This can be especially appealing to someone who wants to turn their existing people skills into professional experience involving wireless sales, customer relations, account management, business development, product knowledge, and leadership.

Compensation & Benefits

• $20.00–$26.00 per hour
• Paid weekly
• Commission opportunities in addition to hourly pay
• Performance-based bonuses
• Paid training
• Mileage reimbursement
• Partial cell phone compensation
• Employee discounts
• Ongoing coaching and development
• Opportunities for advancement based on performance, business needs, and available positions

What You’ll Bring

We’re looking for someone with a professional attitude, strong communication skills, and a willingness to learn. You should be comfortable approaching customers, asking questions, explaining information, and working in an environment where no two customer interactions are exactly the same.

You’ll also need to be dependable, receptive to feedback, able to work both independently and with a team, and comfortable working toward established goals.

Reliable transportation to assigned work locations is required.

Schedule & Location

This is a full-time, in-person opportunity in the San Francisco area. Our team operates within a retail environment, so scheduling is based around standard retail business hours and customer traffic.

Flexible availability is preferred, including the ability to work weekends when scheduled.

Build Experience That Goes Beyond Retail

For the right person, this position is an opportunity to develop skills that can carry into multiple career paths. You’ll gain hands-on experience communicating with customers, identifying needs, presenting solutions, supporting accounts, learning wireless technology, and working toward measurable goals.

Whether your background is in retail, wireless, customer service, hospitality, restaurants, sales, military service, guest relations, account support, or another customer-facing field, we encourage you to apply.

If you’re personable, motivated, ready to learn, and looking for an opportunity where your performance can contribute to your earning potential and professional growth, we’d like to hear from you.

Apply today for consideration for our San Francisco Wireless Consultant team.

Pay: $800.00 - $1,300.00 per week

Benefits:

• Employee discount

Work Location: In person