Wireless Enrollment Representative

CPI Strategies, a sales and development firm, is scaling its sales operations in Jackson and needs a Wireless Enrollment Representative who can make AT&T Fiber sound so good. The Wireless Enrollment Representative will be the supportive friend who helps customers see that AT&T Fiber is the upgrade they didn't know they needed but absolutely deserve.

As a Wireless Enrollment Representative, you're the cool neighbor with the hookup, and that hookup is AT&T Fiber. The Wireless Enrollment Representative will engage customers in person, uncover their pain points, and offer a solution that actually works. And when you see that lightbulb moment on their face, you'll know this isn't just sales; it's a service. Every Wireless Enrollment Representative contributes to overall sales growth by helping customers make informed enrollment decisions.

Core Functions of the Wireless Enrollment Representative

• Connect with customers in person to highlight how AT&T Fiber transforms streaming, online learning, and family connectivity into effortless experiences.
• Recommend speed tiers tailored to each customer's digital needs, positioning Fiber as the solution for heavy-usage and multi-device customers.
• Simplify the in-person sales and enrollment process by walking customers through plan options and activation steps with clarity and reassurance.
• Reinforce trust by clarifying AT&T Fiber’s reliability, whole-home coverage, and superior performance compared to traditional internet.
• Position sales promotions and bundles as added incentives during meaningful discussions to encourage timely sign-ups.
• Guide hesitant customers with patience, turning questions into confident enrollment decisions that build loyalty.
• Support customer acquisition efforts while developing professionally as a Wireless Enrollment Representative. .

Preferred Skills for the Wireless Enrollment Representative

• Shows resilience in fast-paced sales environments while meeting enrollment goals.
• Handles objections calmly, turning challenges into sales opportunities for enrollment.
• Adapts communication style to connect with different customer personalities and needs.
• Presents AT&T Fiber plans in approachable language that avoids technical jargon.
• Commits to achieving enrollment and sales targets while maintaining customer satisfaction.
• Strong communication skills and comfort engaging customers face-to-face.
• Interested in building long-term success as a Wireless Enrollment Representative.

Successful Wireless Enrollment Representatives combine professionalism, adaptability, and customer-focused sales skills to create positive experiences while supporting enrollment growth. If you're ready to grow as a Wireless Enrollment Representative, we'd love to hear from you.

Pay: $48,000.00 - $58,000.00 per year

Benefits:

• Employee discount
• Professional development assistance

Work Location: In person