Wireless Sales Representative

AT&T Retail Sales Representative

$19/hour + uncapped commission
Full-Time & Limited Part-Time Openings | Hiring Immediately

We are currently hiring 4 Retail Sales Representatives for our AT&T Authorized Retailer location on Stevens Creek Blvd in San Jose.

Our priority is hiring full-time team members, although we may consider one part-time candidate with strong availability.

This is a performance-driven sales position. We are looking for people who are dependable, coachable, professional, motivated to earn commission, and capable of taking ownership of their responsibilities.

You do not need years of wireless or sales experience to succeed here. We care more about your attitude, reliability, communication, ability to learn, and willingness to be coached.

Compensation

• $19/hour base pay
• Uncapped commission
• Reps actively working toward their goals average approximately $1,200/month in commission
• Additional earning potential for strong performers
• Paid training
• Performance bonuses and incentives

Commission varies based on individual performance and is not guaranteed.

Benefits

Benefits available to eligible employees include:

• Paid time off
• Medical benefits
• Dental benefits
• 401(k)
• Employee discounts on eligible phone and internet services
• Paid training
• Commission and performance incentives
• Opportunities for advancement

What You'll Do

You will work directly with customers to understand their needs and recommend AT&T products and services that make sense for them.

Responsibilities include:

• Helping customers with phones, upgrades, new lines, wireless service, internet, accessories, and other AT&T products
• Asking the right questions to identify sales opportunities
• Clearly explaining products, promotions, pricing, and services
• Working toward individual and store sales goals
• Learning and consistently following our sales process
• Following up with customers and creating repeat business
• Staying current on AT&T products and promotions
• Maintaining an organized and professional sales floor
• Working as part of a team and contributing to overall store performance
• Occasionally participating in local sales events and outreach outside of the store

Who We're Looking For

The strongest candidates will be people who:

• Show up on time and can be counted on consistently
• Communicate clearly and professionally
• Listen carefully and can understand and execute instructions
• Take coaching well and actually apply feedback
• Respect leadership, workplace expectations, and the responsibilities of their role
• Ask questions when clarification is needed instead of ignoring direction
• Follow through on commitments
• Are comfortable approaching and speaking with customers
• Can handle rejection and continue working toward a goal
• Are motivated by commission and performance
• Can stay productive without constant supervision
• Take responsibility when they make a mistake
• Are honest and trustworthy
• Work well with a team
• Want to improve and develop professionally

We value people who are straightforward, accountable, and open to feedback. We do not expect you to know everything on day one. We do expect you to listen, learn, communicate, and put in consistent effort.

What Will Not Work in This Role

This position is probably not a good fit if you:

• Frequently call out or have difficulty arriving to work on time
• Have limited weekend availability
• Regularly change jobs after only a short period of time
• Need constant supervision to remain productive
• Are uncomfortable speaking with customers
• Are unwilling to receive constructive feedback
• Consistently make excuses instead of taking ownership
• Have difficulty following established processes or reasonable direction
• Are looking for a job where you can simply stand behind a counter and wait for customers

We invest significant time into training our team, so we are looking for people who genuinely want to stay, develop their skills, and contribute.

Schedule & Availability

Full-Time

• Approximately 35–40 hours per week
• Weekend availability required
• Open availability strongly preferred

Part-Time

• Approximately 25+ hours per week
• Strong weekend and overall availability required
• Limited part-time availability

Our store operates 10:00 AM–8:00 PM.

Dependable transportation and the ability to consistently arrive for scheduled shifts on time are required.

Growth Opportunity

There is real opportunity to advance for employees who consistently perform and demonstrate leadership.

A potential career path includes:

Retail Sales Representative → Assistant Store Manager → Store Manager

Promotions are based on performance, reliability, leadership ability, and business needs.

Location

AT&T Authorized Retailer — Stevens Creek
5180 Stevens Creek Blvd, Suite 30
San Jose, CA 95129

This position is based at our Stevens Creek location. Team members may occasionally participate in local community events, promotional events, or other sales activities outside of the store.

Hiring Process

We are looking to fill these positions as soon as possible.

Qualified candidates should be prepared to discuss their availability, work history, reliability, communication skills, and what they are looking for in their next position.

Employment may be contingent upon completion of a post-offer background check in accordance with applicable law.

If you are dependable, coachable, comfortable talking to people, and want an opportunity where your effort can directly increase what you earn, we encourage you to apply.

Pay: $52,000.00 - $64,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person