Women’s Centre Manager HMP New Hall

PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter

The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

Leeds Centre Manager

Salary: £35,089 (per annum, pro-rata)

Location: HMP New Hall

Hours: 30 hours to be worked over 4 days (part-time).

Closing Date: 12pm (noon), Monday 26th October 2026

Interview Date: Monday 9th November 2026

For full information, go to https://togetherwomen.org/womens-centre-manager-hmp-new-hall/

Together Women is looking for an experienced manager with a proactive, compassionate, collaborative approach, and experience . We are looking for someone who is adaptable and highly organised, brings strong reporting skills, and is a great relationship builder.

As the centre manager, you will be managing our Women’s Centre within HMP New Hall and our Rape and Sexual Trauma team who deliver counselling, Independent Domestic and Sexual Violence Advocacy (IDVA and ISVA) services and Violence Against Women and Girls (VAWG) screening to the prison population.

You will be responsible for ensuring high quality standards are consistently met and partnerships within and outside New Hall are established and maintained. You will lead the strategic development and operational effectiveness of the New Hall Women’s Centre, which is funded by the prison. You will lead on contract and performance management including relationships with commissioners.

Alongside the Director of Services and wider management team you will also contribute to the effective leadership of the organisation, ensuring our operational and strategic objectives are met.

We offer 25 days annual leave increasing by one day per year to a max of 30 days, plus bank holidays, flexible working, 5% pension scheme (rising with length of service), access to employer assistance programme and the opportunity to work as part of a dynamic and growing organisation.

Key Accountabilities:

Service Delivery and Management

• Lead the operational management of Together Women rape and sexual trauma services in HMP New Hall, ensuring intensive high-quality, trauma responsive support is provided to women accessing the services.
• Develop and manage a service plan for HMP New Hall that incorporates key milestones and ensures delivery of project outputs and outcomes
• Monitor delegated budget responsibility, ensuring that the services operate within the agreed budget.

Staff Management

• Line manage direct reports and ensure that all staff receive regular support, supervision and performance review, case management, training and development in line with Together Women policies and procedures.
• Deliver team meetings, reflective practice, and staff learning and development opportunities.
• Effectively manage a team working in different roles, ensuring team cohesion and consistency in approach and practice.

Communication/Contracts and Partnerships

• Lead on the contract and performance management including all relationships with commissioners.
• Organise and attend internal and external meetings/events as appropriate, actively participating and disseminating information to colleagues. This includes sitting on steering groups and attending multi-agency panels to discuss the needs and challenges faced by our service users,
• Design and deliver training for professionals in the region to improve responses to women and girls affected by the social justice system.

Monitoring and Evaluation

• Ensure that all staff maintain accurate, confidential customer records, following Together Women policies and procedures, and contribute to development of contract monitoring and recording.
• Produce monitoring and evaluation reports in line with funder and other key stakeholder requirements.

Funding

• Identify relevant fundraising opportunities and support Together Women senior management team to prepare funding applications and identify commissioning opportunities, which support the long-term sustainability of existing and new services.
• Attend meetings with potential new funders to secure new funding streams, ensuring that the project outcomes are achievable and measurable.
• Work with colleagues within Together Women and/or external partners to establish new services/projects when funding applications are successful.

Our Values and Behavioural Expections

Standard Requirements

• Act as a positive representative of Together Women, portraying a professional, compassionate and respectful image at all times.
• Actively support and promote good sustainability practices in line with Together Women’s ethical and environmental commitment
• Champion and embed Together Women’s commitment to equity, diversity and inclusion, and feel empowered to raise concerns in line with organisational policies and procedures.
• Uphold Together Women’s values in all aspects of the role.
• Work flexibly and collaboratively, supporting colleagues within HMP New Hall and across the wider organisation when required.
• Undertake any reasonable duties aligned to the role that support Together Women in achieving its strategic and operational objectives.

Role Requirements

Experience

Essential

• Significant experience of delivering services to women with complex needs who are survivors of trauma.
• Working within the criminal justice system.
• Leading and managing service delivery in the charity, voluntary or public sector.
• Leading, motivating and developing staff and responding to staff feedback and issues.
• Translating strategic plans into operational plans, and implementing change projects.
• Delivering monitoring and evaluation of contract/project performance, and auditing service quality.
• Developing and implementing best practice approaches on equity, diversity and inclusion.
• Building and maintaining effective relationships with commissioners, staturory partners and other external stakeholders.

Desirable

• Experience working in the women’s services sector and/or in the criminal justice system.
• An understanding of issues impacting on women in/at risk of entering the criminal justice system
• Embedding involvement of service users in development, delivery and evaluation of services.

Skills and Abilities

• Ability to motivate and inspire staff teams
• Strong communication skills, written, verbal and active listening
• Contract management, including monitoring of performance and quality
• Budget management and financial planning
• Ability to manage your own time and workload efficiently, prioritise and meet deadlines
• Solution-focused, and able to problem-solve challenging situations calmly and effectively
• Collaborative, flexible, diplomatic and assertive
• Ability to influence and negotiate effectively
• Manage risk, make decisions, and recognise the potential impact of decisions
• A desire to respond positively to change, learn from mistakes and celebrate success

Other Requirements

• Fluent use of Microsoft 365 and IT equipment
• Able to travel locally, regionally and nationally as required
• Able to work some evenings and weekends (infrequent)
• Commitment to and understanding of safeguarding
• Commitment to anti-discriminatory practice and anti-racism, and the application of equity, diversity and inclusion principle to all areas of work
• Commitment to upholding the rights of people facing disadvantage and discrimination in the Criminal Justice System

Qualifications

A relevant professional or management qualification, for example in management, criminal justice, counselling, psychotherapy, safeguarding, IDVA/ISVA or a related field.

We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minority ethnic women and women who have personal experience of the criminal justice system. This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

To apply: Please submit your up-to-date CV with a cover letter setting out how you meet the criteria for the role and outlining your interest in the position.

PLEASE NOTE - applications without a cover letter will not be considered.

Please also complete our equality and diversity monitoring form - https://forms.office.com/e/pVGhLApKPz

The information you provide will:

• not be used as part of the selection process;
• not be seen by the interview panel;
• only be used for statistical purposes. No information will be published which allows any individual to be identified.

Job Type: Full-time

Pay: £36,050.00 per year

Benefits:

• Company pension

Application question(s):

• Please ensure you have included a 2-page covering letter which specifies clearly how your skills, experience and/or knowledge meet the essential criteria listed on the job description.

You can do this by attaching your cover letter as part of the application.

Applications without a cover letter will not be considered.

• Please note - The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
• Do you have a relevant professional or management qualification, for example in management, criminal justice, counselling, psychotherapy, safeguarding, IDVA/ISVA or a related field? Please state below

Work Location: In person