Work At-Heights Instructor

ENSA North America is hiring At-Heights Instructors to teach work-at-height and rescue courses to crews in wind, telecom, and general industry. You'll teach at ENSA and partner training facilities, on customer sites, and on our mobile training towers. This is a hands-on, physical job. You'll climb, hang in a harness, and run rescue drills alongside your students every training day.

ENSA is the work-at-height training division of Mallory Safety & Supply. Our training programs are ISO 9001 certified and GWO approved, and our instructors help keep them that way. Beyond the classroom, you'll help develop course content and improve how we run training.

Mallory has been family owned and privately held for more than 40 years. We've quadrupled in size over the last 20 years and are the largest independently held safety distributor in the US, with 38+ locations and 600+ employees. Our 33 core values, The Mallory Way, shape how we treat customers and each other.

New instructors start with our instructor development program in Mukwonago, WI, running January 4 to February 11, 2027.

What you'll do

• Learn and deliver ENSA training courses to a wide range of clients, at our facilities, partner sites, customer locations, and mobile towers.
• Demonstrate climbing, rescue, and equipment techniques, and coach students through hands-on practice.
• Follow ENSA's quality management system and training program requirements, including our course delivery processes.
• Complete course documentation and send daily updates while you're teaching and traveling.
• Contribute to training content and process improvement projects.
• Share feedback with our operations and quality teams when you spot a way to do things better.
• Represent ENSA at occasional non-training events, such as trade shows and client safety days.
• Keep building your skills through the professional development and certifications we identify, as new markets open up.

Physical demands

We want you to know exactly what a training week looks like before you apply. Instructors regularly:

• Work 8 to 10 hour training days that involve standing, climbing, and demonstrating techniques.
• Climb a 30 to 40 foot training tower about 20 times per day while wearing 10 to 15 pounds of climbing gear.
• Work while suspended in a harness during rescue drills.
• Lift and carry rescue kits and equipment weighing up to 20 pounds.
• Keep this pace for 4 to 5 consecutive days, often for several weeks in a row.
• Train indoors and outdoors in varying temperatures and weather conditions.

Instructors must be able to perform the essential functions of the position, with or without reasonable accommodation.

Travel and schedule

The same travel expectation applies to every instructor position, including facility-based roles in Mukwonago and Las Vegas.

• Travel: Instructors should expect approximately [12, CONFIRM] weeks of overnight travel per year. Travel includes assignments at other ENSA locations, customer onsite training, and professional development.
• Where: Mostly across the US, with occasional trips to Canada, the Caribbean, and other locations.
• Notice: Travel may occasionally be scheduled with less than one week's notice.
• Schedule: Primarily Monday to Friday. Some courses include weekends, and travel may occur on weekends, often on Sundays.

When you travel for work, Mallory covers your flights, lodging, and rental cars, plus a per diem for food.

How we communicate

Training schedules are published approximately one year in advance. Updates and changes are communicated by email throughout the year, so checking email regularly is part of the job.

Instructors are responsible for providing daily updates and completing required course documentation while traveling and conducting training. Plan on handling this admin work around a full training day.

What we're looking for

Required

• At-heights experience, personal or professional. We can't consider candidates without it.
• A valid driver's license and a motor vehicle report with little to no incidents.
• Comfort talking and teaching for 8 to 10 hours a day in group settings, with a wide mix of personalities.
• Ownership of your schedule, paperwork, and daily updates, including while on the road.
• Flexibility and a can-do attitude when plans change, plus the ability to solve problems on the spot.

Preferred

• Wind or safety industry experience.
• Official training or instructing experience in any capacity.
• General experience in the industry.

What to expect in the interview process: Our third interview includes a tower climb, an equipment carry, and a short teach-back exercise. It gives you a real feel for the job and helps us both decide if it's the right fit.

Benefits

• Medical, dental, and vision insurance
• 401(k) with an employer match program
• Mileage reimbursement when driving on the job
• Per diem for food when traveling on the job
• Flights, lodging, and rental cars covered by Mallory when on the job
• Employer-paid long-term disability
• Voluntary term life, accident, and disability insurance
• Employee Assistance Program, including financial wellness and planning
• 10 hours of paid time off per month to start
• 7 paid holidays per year
• Yearly appraisal and bi-annual reviews
• Certifications and ongoing job development
• Opportunities for promotion and growth
• Employee discounts and Mallory swag
• A positive company culture built on The Mallory Way

About Mallory Safety and Supply and ENSA North America

Mallory Safety & Supply started as a small logging supplier and has been family owned and privately held for more than 40 years. Today we're the largest independently held safety distributor in the US, with 38+ locations and 600+ employees, and we've quadrupled in size over the last 20 years. Safety is our core: PPE and industrial safety supplies, plus training, equipment rentals, repair, and on-site services. Our 33 core values, The Mallory Way, shape how we treat customers and each other.

ENSA North America is Mallory's work-at-height training division, headquartered in Mukwonago, Wisconsin, and part of Mallory since 2012. ENSA delivers safety and rescue training, safety support, and rigging services for wind, telecom, and industrial crews. Courses include GWO wind training, telecom climb and rescue, rope access, confined space, and general industry programs. We train at 9 sites across North America: 2 ENSA-owned facilities and 7 partner locations, including Tower Training Academy in Las Vegas.

Mallory supplies the gear. ENSA teaches crews how to work in it and how to bring a coworker down safely when something goes wrong.

Join us

Hiring great people is the most important thing we do. We look for candidates who live our values as much as we look for experience in the role. If you're ready for a physical, travel-heavy job teaching crews how to work at height and get home safe, we'd like to meet you.

Mallory Safety & Supply is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Veterans are encouraged to apply!

Requirements and Qualifications

• Ability to comfortably work at height up to 150m.
• Ability to comfortably stand and present course materials (both theoretical and
  practical) in front of a class of students, typically no more than 12 students at a time.
• Minimum high school diploma or equivalent, some college preferred.
• Valid US driver’s license required; valid US passport preferred.
• Strong verbal and written communication skills. Ability to speak and write fluent
  English.
• Proficiency with Microsoft Office products, including Word, PowerPoint, Excel, and
  Outlook, as well as other software.
• Familiarity with the principles, standards, regulations, equipment, and best practices
  related to working at height.
• Knowledge of operating within a quality management system, including accurate
  record-keeping and adherence to administrative requirements.
• Ability to understand and clearly communicate technical information to a diverse
  audience.
• Experience in the wind energy or telecommunications industries preferred.
• Previous certification as a Work at Height Instructor preferred.
• Previous certification or experience in teaching, emergency response, military, confined
  space, climbing or mountaineering, or other challenging or hazardous work
  environments preferred.
  Preferred Knowledge of the Following Standards and Regulations
• OSHA 29 CFR 1910 & 1926 Fall Protection Requirements
• ANSI Z359 Fall Protection Standards
• GWO-BST Global Wind Organization Basic Safety Training Requirements
• A10.48 Criteria for Safety Practices with the Construction, Demolition, Modification, and
  Maintenance of Communications Structures
• NATE Tower Climber Fall Protection Training Standard
  Compensation and Benefits
• Competitive hourly rate commensurate with experience.
• Medical, dental, and vision insurance plan.
• 401(k) plan.
• Paid time off and holidays.
• Paid professional development (at least 40 hours per year).
• Ability to combine personal travel with work training commitments.