WORK PERMIT ADMINISTRATOR

About the role

The Work Permit Administrator is responsible for managing and coordinating work permit and immigration-related matters for expatriate. The role involves preparing and submitting documentation, monitoring permit and visa validity, coordinating with government authorities and service providers, and maintaining accurate employee records. The position also provides general HR and administrative support to ensure smooth and timely processing of expatriate-related matters.

Key responsibilities

• Manage and coordinate work permit, visa, and immigration applications and renewals for expatriate
• Prepare, check, and submit required documents to relevant government authorities and agencies
• Coordinate FOMEMA medical examinations, work permit renewals, and related processes
• Monitor the expiry dates of work permits, passports, visas, insurance, medical examinations, and other relevant documents
• Collect and verify employees' documents, such as passports, educational certificates, employment contracts, and supporting documents
• Ensure all renewals and submissions are completed accurately and within the required timelines
• Liaise with Immigration Department, FOMEMA, government agencies, agents, and service providers regarding expatriate matters
• Follow up on applications, approvals, renewals, and outstanding documentation
• Maintain accurate and up-to-date electronic and physical filing systems for expatriate records
• Prepare reports, trackers, and status updates on work permits and immigration matters

About you

• Possess at least SPM, Diploma, Degree or Professional Certificate or equivalent
• Experience in work pass administration, immigration, or HR operations is advantageous
• Good knowledge of Employment Pass/Work permit requirements and immigration procedures
• Strong attention to detail and document-management skills
• Good communication and coordination skills
• Ability to handle confidential employee information
• Good organisational and time-management skills
• Proficiency in Microsoft Office, particularly Excel and Word
• Ability to manage multiple applications and deadlines simultaneously