Work Placement & Migration Specialist

Job highlights

• Experience in leading Large Transition Projects (150 FTE or more). 3-5 years relevant experience in in Transition Management,Migrations & Project Management. Strong project management skills and experience in managing complex and dynamic Transition projects. Certified Prince2 Practitioner/ PMP is a must
• Certified project management.
• Required qualification,experience & skills

The Work Placement & Migration Specialist is responsible for strategically managing the placement and migration of work across Global Shared Services Centre (GSC) locations, ensuring alignment with service delivery models, operational efficiency, and compliance with established principles and standards

Key responsibilities - Leads all new work and offshoring/ New work or 1:1 Transfer for accounts owned in the area within geographical scope, business scale and impact, bridging the sales and operational activities, to ensure smooth transition of new or additional business into the organization.

• Collaborate with key stakeholders to monitor and report compliance with work placement standards and decisions.
• Lead the migration of work based on the service catalogue, maintaining consistency, recording exceptions, and reducing fragmentation.
• Make informed decisions on work placement within the GSC, balancing strategic priorities, capabilities, and compliance requirements.
• undefined
• Accountabilities:
• Work Scope demarcation and assessement of right placement of tasks
• FTE Evaluation basis standard guidelines and principles
• Excellent Communication between various teams internal and external stakeholders
• Analytical mindset and clear
• Planning and Reporting
• Undefined

Required qualification, experience & skills

• Experience in leading Large Transition Projects (150 FTE or more)
• 3-5 years relevant experience in in Transition Management, Migrations & Project Management
• Strong project management skills and experience in managing complex and dynamic Transition projects
• Certified Prince2 Practitioner/ PMP is a must. Additional LEAN Six Sigma is preferred
• Experience working in a global business environment
• Excellent in stakeholder management & a good team player
• Comfortable when dealing with senior management and being part of tough discussions
• Passionate about driving customer experience and client centricity
• Excellent command of spoken and written English and communication skills
• Excellent Presentation skills and overall expertise in MS Office Suite - especially MS Excel and Power point
• Ability to multi-task, manage several projects simultaneously in a dynamic environment and manage challenge

Required Business/ Technical Knowledge

• Certified project management

• Diverse senior stakeholder management (diplomatic)

• Experienced in handling large scale work migration projects

• Experience in solution design

• Understanding of process modeling

• Change Management

• Knowledge of Logistic and Services industry

• Transition and Transformation of projects

• Timely completion of offshoring programs

• Automation & Digitalization & Centralization program

• Prince 2/Project Management certification & Practitioner

• Scrum Master/Lean Six Sigma added advantage

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