Work Study, Student Support (Transfer Center)

Department: Transfer Center

Location: Eastern Campus

Reports To: Specialist, Transfer

Recruitment Type: Internal

Requisition ID: req7361

Employment Type: Student

Union Position: Non-Union

Work Schedule: DAYS TO BE DETERMINED BY HIRING MANAGER AND STUDENT

Job Description:

Learning Objectives:

• Office Management Skills — Learn core administrative procedures, including student intake, use of office equipment, filing, data entry, and working with the MS Office suite.

• Transfer Preparation Support — Assist students with university transfer processes such as applications, FAFSA questions, and navigating tools like Transferology.

• Customer Service — Provide front‑desk support by answering phones, greeting visitors, checking in students, scheduling appointments, directing guests, and sharing transfer resources.

• Marketing & Communications — Support promotion of Transfer Center events and services.

• Event Management — Help plan and execute Transfer Center events, including preparation, setup, registration, and wayfinding.

• Consistently maintain 6 credit hours each semester;

• Maintain satisfactory academic progress;

• Adhere to College's confidentiality policy;

• Successfully pass background/drug screening;

• Answer phone and take messages;

• Clerical duties such as filing, data entry, copying and faxing;

• Open and sort mail;

• Strong interpersonal communication skills;

• Willingness to learn new technology;

• Assist with special projects;

• Other duties as assigned.

Special Note: Number of Openings (2)

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.