Work Support Mentor - Bayside

**At CVGT Employment, we believe meaningful work transforms lives.**Since 1983, we’ve been connecting people to opportunity, supporting businesses with capable talent, and strengthening the communities we serve. As a not-for-profit, for-purpose organisation with over 100 locations across Victoria and Tasmania, we’re proud to champion inclusive employment pathways.

Your Opportunity

As a Work Support Mentor within the Inclusive Employment Australia (IEA) program, you'll help participants with disability, injury or health conditions maintain employment and achieve long-term success in the workplace. Working closely with participants and employers, you'll provide post-placement support, strengthen workplace relationships, and address barriers to job retention.

Combining employer engagement, workplace support and case management, this employment services role focuses on achieving sustainable employment outcomes for both participants and employers.

Key Responsibilities:

• Support participants to successfully transition into employment, sustain their roles and achieve long-term employment outcomes.
• Build strong relationships with employers to understand workplace needs and provide practical, solutions-focused support.
• Conduct workplace visits, monitor progress and address barriers to employment retention at an early stage.
• Assist participants to develop workplace skills, confidence and independence to meet employer expectations and succeed at work.
• Collect and maintain employment evidence, including hours worked and payslips, while monitoring milestones and outcomes.
• Manage accurate documentation, wage subsidies, and reporting requirements in line with program guidelines and performance goals.

This role is based within the Bayside Employment Services Area (ESA) and operates across our Mount Waverley, Cheltenham, Dandenong, Nunawading and Kew locations. Travel across the ESA is required to support particpants.

What You'll Bring

• A Certificate or Diploma in Community or Employment Services (or similar), or relevant lived experience supporting pathways to education or employment is highly regarded.
• Demonstrated ability to deliver strengths-based, person-centred support while consistently achieving KPIs and performance targets.
• Strong interpersonal skills, with the ability to build trust and provide empathetic, practical support that deliver results.
• Highly proficient across a wide range of digital tools and adept at navigating multiple systems efficiently.
• Full work rights in Australia, with the ability to obtain a National Police Check and Working with Children Check.

Why You’ll Love Working at CVGT

You'll join a team that genuinely cares - for each other, our participants, and our communities. We work together to create an environment where everyone can contribute and belong.

• Boost your take-home pay with tax free salary packaging benefits, including up to $15,900 for everyday living expenses, and up to $2,650 for meals and entertainment.
• Enjoy enhanced leave benefits, including paid time off over Christmas.
• Portable Long Service Leave, enabling eligible employees to accrue long service benefits across the community services industry.
• Feel supported every day through our Employee Assistance Program, wellbeing initiatives, and Perkbox employee discounts.
• Grow your career with ongoing training, development and career progression opportunities.
• Be part of an inclusive workplace, proudly recognised as a Diversity Council of Australia Inclusive Employer (2025–2026).

Apply NowIf you're passionate about helping people succeed in employment, enjoy building strong employer relationships, and thrive in a target-driven environment, we'd love to hear from you.

For more information refer to the attached position description, or contact People & Culture at [email protected]

Applications close 17 September 2026. Applications will be assessed as they are received. CVGT Employment reserves the right to close this advertisement prior to the closing date if a suitable candidate is identified.

Your Journey Starts HereVisit our website to learn more about who we are and what we stand for - https://www.cvgt.com.au/about-us/
Not the right role for you? We’re always looking for passionate people to join our team.
Register your interest at https://www.cvgt.com.au/about-us/work-with-us/