Workato Consultant / Integration Specialist

Workato Consultant / Integration Specialist

Experience: 8+ Years
Location: Pune / Bangalore / Hyderabad
Salary: 18-20 LPA (Flexible for the right fit)
Payroll: KKSA

Job Summary

We are looking for an experienced Workato Consultant / Integration Specialist with strong hands-on experience in Workato, enterprise integration, automation, and business process optimization.

The ideal candidate should also have exposure to Infrastructure, Databases, Kubernetes, and AI/GenAI technologies, along with the ability to work closely with business stakeholders, customers, architects, developers, QA teams, and project managers.

Key Responsibilities

• Develop a strong understanding of customer business processes, enterprise applications, and existing Workato implementations.
• Collaborate with customers and business stakeholders to identify opportunities for integration, automation, and process optimization.
• Design, develop, and demonstrate Proofs of Concept (PoCs) using Workato.
• Gather and document business requirements, including BRDs, PRDs, user stories, acceptance criteria, use cases, and process flow diagrams.
• Conduct requirement-gathering workshops with customers, business users, and cross-functional teams.
• Identify opportunities for workflow automation, orchestration, integration, and feature enhancements using Workato.
• Work closely with Workato developers, solution architects, QA teams, and project managers to translate business requirements into functional and technical specifications.
• Analyze existing business processes and recommend improvements using integration and automation solutions.
• Support functional validation, UAT, defect triage, and customer demonstrations.
• Act as the key liaison between business stakeholders and technical/engineering teams.
• Evaluate customer feedback and recommend enhancements to improve operational efficiency and user adoption.
• Support pre-sales activities, customer workshops, solution demonstrations, effort estimation, and proposal development for Workato engagements.

Required Skills

• 8+ years of experience in IT / Integration / Automation / Enterprise Applications.
• Strong hands-on experience with Workato.
• Good understanding of enterprise application integration and workflow automation.
• Experience working with business stakeholders and gathering/documenting requirements.
• Strong knowledge of BRD, PRD, user stories, acceptance criteria, use cases, and process flows.
• Experience conducting customer workshops and requirement elicitation sessions.
• Exposure to Infrastructure / Cloud environments.
• Working knowledge of Databases / SQL.
• Exposure to Kubernetes / K8s / containerized environments.
• Exposure to AI / GenAI / AI-enabled enterprise solutions.
• Good understanding of APIs, integrations, orchestration, and automation concepts.
• Strong communication, stakeholder management, analytical, and problem-solving skills.

Good to Have

• Experience in pre-sales / solution consulting.
• Experience preparing solution proposals and effort estimations.
• Experience working with Workato POCs and customer demonstrations.
• Exposure to cloud platforms and modern infrastructure technologies.
• Experience working in customer-facing consulting environments.