Workato Integration Service Delivery Lead

***Workato Integration experience is mandatory***

Role & responsibilities

Middleware Enterprise Service bus or iPaaS platform: WORKATO, MuleSoft, Boomi or a similar enterprise-grade platform.

• API Platform: Experience in API management solutions like Apigee, Kong, or AWS API Gateway.
• Streaming or Event-driven platform: Good understanding or working knowledge of Kafka or an equivalent event-driven platform.
• File Transfer Solution: Experience with Managed File Transfer (MFT) protocols and solutions.
• Cloud Platforms: Working experience with a major cloud provider (Azure, AWS, GCP).
• Technical Skills: Strong understanding of integration patterns (e.g., Events, APIs, ESB and Files), protocols (e.g., REST, SOAP), and data formats (e.g., JSON, XML).
• Observability & APM Tools: Experience with enterprise-level application performance monitoring and log-management suites (such as Splunk, Dynatrace, Datadog, or ELK Stack)

Preferred candidate profile

Experience: 12-15 years of demonstrable experience as an Integration Service Delivery Manager/ Excellence Lead. Proven track record of successfully managing Run for enterprise level integration platform

• You are a passionate and curious self-learner. You are not just familiar with new technology; you are genuinely excited by the opportunity to master new platforms and paradigms.

• You are a natural problem-solver, capable of diving deep into technical details to overcome complex challenges.

• You are a collaborative team player and enjoy sharing knowledge with your peers to elevate the team.

• You thrive in a dynamic environment and are committed to delivering high-quality technical outcomes.

• Excellent communication, interpersonal, leadership skills and status reporting. Ability to work effectively with cross-functional teams. Strong problem-solving and analytical skills.