Workday Analyst

About Contour Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

The Division Jonas Software acquires, manages, and builds industry-specific software companies globally. Jonas has acquired 140+ companies and currently has over 3,500 employees.Jonas is an operating group of Constellation Software, Inc. (CSI), a public company listed on the Toronto Stock Exchange (CSU.TO). CSI has revenues of over $5 billion USD and over 30,000 employees across the globe.

The Position The Workday Analyst provides analytical and technical support to the Human Resources department related to HR systems. This includes maintaining quality and consistency of HRIS database information; ensuring personnel actions are in compliance with current Human Resources policies and guidelines; providing technical support to Human Resources as well as employees and managers.

The hired individual will be located and work out of the Contour Software Islamabad/Lahore/Karachi office, working as part of the Jonas Corporate HR department.

Job Responsibilities

• Actively collaborate with stakeholders to define requirements and recommend scalable system solutions meeting business needs
• Perform hands-on configuration, testing, and documentation of Workday solutions to implement new functionality and enhancements based on business and regional requirement
• Identify, analyze, and troubleshoot complex system issues and defects
• Provide day to day Workday system support for a global userbase, including ticket resolution, audits, data uploads (EIBs)
• Develop dashboards and advanced, matrix and composite reports that address business needs
• Continuously identify opportunities to enhance and optimize processes within and outside the system using Workday capabilities
• Stay current on new system features, updates and best practices and share insights with the team to facilitate continuous improvement
• Create and deliver system training tools (i.e. process documentations, training sessions, communications)

Job Qualifications & Experience

• Minimum 3+ years of strong hands on configuration experience is required in 3 or more of the Workday modules/areas: core HCM, Absence & Time Off, Advanced Compensation, Talent, Integrations, Recruitment, Reporting, Security
• Ability to work collaboratively with stakeholders and explain technical concepts in practical terms in both languages
• Strong critical thinking and creative problem-solving skills
• High attention to detail with a focus on ensuring the accuracy and integrity of sensitive data
• Excellent prioritization and time management skills
• Solid understanding of Human Resources processes and concepts

Exciting Benefits We Offer

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination. In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.