Workday Functional Consultant

Summary:

The Functional Consultant will serve as a functional SME in the deployment of Workday solutions by advising, designing, configuring, documenting, and testing to ensure that issue resolution and/or projects are accomplished within the prescribed time frame and meet the specific needs of the client. A mix of consultative skills, business knowledge, technical expertise, and collaboration is needed to effectively achieve successful client results. The consultant will be a SME in at least 4 functional areas within Workday and should be able to balance multiple clients or projects at the same time. The employee will demonstrate an overall average rating of 3 or higher in interpersonal skills defined below.

Essential Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Performs duties as the functional consultant on Workday projects, by demonstrating in-depth knowledge and expertise of several Workday functional areas, such as Core HCM, Benefits, Compensation, Talent, Absence, Time Tracking, Integrations, Security, Data Conversion, Payroll, etc.
• Work directly with clients to research, troubleshoot, and resolve configuration issues or implementation of new functionality
• Prove ability to successfully analyze, develop, implement, and document complex Workday requirements and processes
• Manage incoming case queue and maintain focus on resolving customer cases quickly and effectively in line with service level agreements
• Display expertise and experience with aspects of Workday implementation modules, including requirements gathering, fit or gap analysis, functional design documentation, user acceptance testing, training and deployment activities
• Effectively manage, prioritize and escalate client issues as required
• Possess sound analytical problem-solving and documentation skills
• Manage multiple, parallel projects using exceptional organizational and time management techniques to successfully complete tasks in a timely manner with little supervision
• Demonstrate ability to provide training and knowledge transfer on the Workday solution to clients through training sessions, development of work instructions, job aids, and other collateral
• Analyze and recommend continued process improvements, implementations best practices and system enhancements to support clients, business strategies and operational needs, including proactive review of existing implementations against industry best practices
• Lead or participate in data requirements / process design sessions, data conversion, proof-of-concept, data analysis, audit compliance, testing, end-user and training
• Provide business analysis and requirements gathering skills with proven ability to think outside the box and find solutions to complex business problems
• Excellent oral and written communication skills and interpersonal skills, delivering to internal team, functional and management audiences, as well as to external clients
• Display practical experience gained on Workday implementation projects or Workday end user experience
• Proven ability of strong analytical mindset and usage of analytics and reporting tools (e.g. pivot tables)
• Demonstrate ability to proactively and effectively forecast client workload for resource planning, as well as timely completion of forecasts and weekly timesheets
• Demonstrate ability to set, manage, and meet expectations and deadlines, internally and with clients
• Understand the importance of client satisfaction and apply it in the process of servicing the client
• Determine client needs
• Display strong consulting skills, handling customer expectations

Requirements:

• Functional Workday Experience: 4+ areas of experience in HCM, Benefits, Recruiting, Talent, Learning, Payroll, Compensation, Advanced Compensation, Time Tracking, Absence, etc.
• Education and experience: Bachelor’s degree from four-year College or university, 3-5 years related experience and/or training; or equivalent combination of education and experience..
• Workday Environment Experience: 5+ environments
• Years of Workday Experience: 3+ years
• Workday Implementation Experience: 2+ years
• Workday Experience: Applied experience with partner solutions and follow documentation (ex, HireRight, SSO), Workday Studio as well as work with Web services and 3rd party API’s within Workday
• Work authorization/security clearance requirements: Must be authorized to work in the United States without sponsorship.
• Physical demands: Prolonged periods of sitting at a desk and working on a computer.

What we bring to the table:

Besides all the awesome benefits and perks that we offer – we also take pride in being an employee-focused business with a unique culture that reflects our commitment to transparency and true work-life balance. We have created an environment where employees can thrive both professionally and personally because we also care about you and your families. Embracing diversity and inclusivity, we prioritize a supportive workplace where everyone’s contributions are valued and celebrated.

• Competitive Base Salary & bonus
• Employer-paid medical, dental, and vision benefits
• 401k match
• Flexible work time
• Unlimited PTO and 12 floating holidays
• 100% remote
• Annual fixed stipend to purchase what you need for your remote set up
• $80 per pay period for cell and internet allowance
• Learning and development plan

Work Environment:

100% remote