Workflow and Process Automation Specialist

Role & responsibilities

• Map and document existing workflows and business processes.
  • Identify repetitive manual tasks suitable for automation.
  • Design and develop workflow and RPA automation solutions.
  • Build integrations between applications using APIs and webhooks.
  • Develop automated notifications, task assignments, validations and reports.
  • Troubleshoot, test and improve existing automation workflows.
  • Support UAT, deployment and production automation processes.
  • Monitor automation performance and resolve exceptions or failures.
  • Prepare SOPs and technical/process documentation.
  • Collaborate with departments to understand workflow challenges and automation requirements.
  • Identify opportunities to implement AI-powered automation and productivity solutions.

Preferred candidate profile

• 2-5 years' experience in workflow automation, RPA, process automation, software automation, or business process improvement.
  • Strong hands-on experience in developing and implementing automation solutions.
  • Good understanding of n8n, Power Automate and API integrations.
  • Ability to troubleshoot, test and support automation solutions in production.
  • Strong analytical and problem-solving skills.
  • Ability to convert manual processes into efficient and scalable automated systems.
  • Good documentation and communication skills.
  • Comfortable working with AI and emerging automation technologies.