Workflow Content Developer

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Scope of Responsibilities:

• Scope: Review project briefs and requirements with product stakeholders to confirm technical feasibility.
• Design: Create high-fidelity mockups and user-interface flows in tools such as Figma based on the approved scope.
• Collaboration: Partner with content writers and strategy teams to resolve design questions and align structural flow with content layout.
• Handoff: Export approved designs into the content matrices and spreadsheets required for drafting and staging.
• Build: Translate finalized UI/UX flows into interactive workflow logic and decision branches within the designated back-end builder.
• Integration: Connect internal APIs to support live data lookups and automated actions across workflow steps.
• Troubleshooting: Diagnose branching and API connection errors and resolve technical launch blockers.
• Localization: Submit requests for UI title assets.
• Testing: Prepare technical launch-review documents and screencasts for scenario and user acceptance testing.
• Content staging: Initiate requests in the ticketing system to trigger drafting and staging.
• Risk management: Identify and mitigate delivery and timeline risks.
• Quality assurance: Resolve build-quality and architectural issues identified during engineering reviews.

Who Thrives Here:

• Professional background: At least two years of experience in interaction design, workflow development, or technical platform configuration.
• Design tools: Experience creating UI/UX wireframes or mockups using tools such as Figma or Lucidchart and incorporating stakeholder feedback.
• Workflow logic: Experience mapping complex decision trees, branching logic, and back-end API connections.
• Platforms: Experience with visual builder tools, low-code platforms, or content management system back ends.
• Education: Completed at least two years of college with no outstanding subjects.
• Preferred degree: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related technical field.
• Technical aptitude: Strong understanding of application programming interfaces.
• Problem solving: Strong analytical and troubleshooting skills, including diagnosing broken logic paths and failed system checks.
• Stakeholder communication: Ability to explain technical constraints clearly to non-technical design and content partners.
• Collaboration: Openness to constructive feedback and ability to work effectively in a team-oriented environment.
• Writing: Excellent written communication and editing skills.
• Digital tools: Working knowledge of common technology devices and proficiency in Microsoft Office or Google Workspace.
• Remote workspace: Quiet, private, and distraction-free area suitable for video calls and focused work.
• Internet: Reliable high-speed connection with at least 100 Mbps download and upload speeds.
• Business continuity: Backup power and a secondary internet connection to maintain operations during outages

Why Join Us?

At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.