Workforce and Talent Development Manager

About the role

We are a leading 3PL logistics service provider seeking an experienced and hands-on Workforce & Talent Development Manager to manage the complete people agenda for our dedicated in-house logistics operation supporting a major MNC semiconductor equipment manufacturer in Penang. This is not a conventional administrative HR role. We need someone who understands operational needs, identifies people-related challenges and takes ownership from problem identification to solution and execution.

Key responsibilities

• Own the full employee lifecycle: onboarding, attendance, performance, discipline, grievances, confirmation, promotion and separation.
• Partner with Operations and customer stakeholders on manpower, employee relations and workforce matters.
• Drive recruitment and workforce planning for operators, executives, supervisors and managerial positions; monitor vacancies, lead time, turnover and manpower fulfilment.
• Ensure HR practices comply with Responsible Business Alliance (RBA) requirements, Malaysian employment requirements, company policies and customer expectations; support audits and corrective actions.
• Develop Training Needs Analysis (TNA), competency matrices and annual training plans; conduct or coordinate onboarding, operational, soft-skills and leadership training.
• Build employee capability in Lean/Continuous Improvement, problem solving, 5S, teamwork, leadership and customer mindset.
• Analyse turnover, absenteeism and employee feedback; develop practical retention, engagement, succession and career-development initiatives.
• Use HR data and KPIs to identify workforce issues, recommend solutions and follow through to closure.

About you

• Bachelor's Degree in HR, Business, Management or related discipline.
• Approximately 7–10 years' HR experience, preferably with managerial responsibility.
• Experience in 3PL, logistics, semiconductor, electronics, manufacturing or MNC operations preferred.
• Good working knowledge and practical exposure to RBA practices.
• Strong knowledge of Malaysian employment practices.
• Proven experience in recruitment, training/talent development and employee retention.
• Able to work independently, manage multiple stakeholders and operate effectively in a fast-paced customer environment.