Workforce Development Coordinator

About us

Empowered Living Care is a dedicated organisation committed to enhancing the lives of individuals through comprehensive care and support services. We believe in empowering our workforce to deliver exceptional outcomes, and we invest significantly in the development and growth of our team members. Our values centre on compassion, integrity, and continuous improvement, creating an environment where both our employees and the people we serve can thrive.

About the role

We are seeking a Workforce Development Coordinator to join Empowered Living Care on a full-time basis at our Caringbah NSW location. This role is pivotal in driving our strategic workforce development initiatives and ensuring our team members have access to high-quality training and professional development opportunities. As Workforce Development Coordinator, you will be instrumental in supporting our organisational objectives by nurturing talent, fostering skill development, and creating a culture of continuous learning across the organisation. This position reports into the Human Resources & Recruitment team and plays a key role in enhancing employee capability and engagement.

Key responsibilities

• Maintaining staff compliance documents, qualifications, screening records and training records
• Organising induction, refresher and specialist training for support staff
• Tracking expiry dates and following up outstanding requirements
• Coordinating and delivering training programmes and development initiatives tailored to meet the needs of our workforce
• Identifying training needs through consultation with managers, staff and stakeholders across the organisation
• Developing and implementing learning and development strategies aligned with organisational goals and industry standards
• Arranging participant-specific training and practical competency assessments with the appropriate managers and specialists
• Managing training budgets, resources, and administrative processes to ensure efficient delivery of programmes
• Evaluating the effectiveness of training interventions and gathering feedback to continuously improve learning outcomes
• Maintaining accurate records of employee development activities, certifications and training completion
• Liaising with external training providers and educational partners to source appropriate development opportunities
• Supporting the induction and onboarding process for new employees
• Promoting a learning culture and encouraging staff engagement in professional development activities
• Assisting with the development of policies and procedures related to workforce development and capability building
• Creating development pathways for support workers interested in senior, specialist, site management or office roles

What we're looking for

• Relevant qualification in Human Resources, Training & Development, Education or related field experience
• Demonstrated experience in workforce development, training coordination, or a similar role within an organisational development context
• Strong knowledge of training methodologies, learning platforms and adult learning principles
• Excellent organisational and project management skills with the ability to manage multiple initiatives simultaneously
• Outstanding communication and interpersonal skills, with the ability to engage effectively with staff at all levels
• Proficiency with training administration systems, learning management systems (LMS) and Microsoft Office applications
• Ability to work collaboratively with Human Resources, management and operational teams
• A genuine commitment to supporting employee development and fostering a positive workplace culture
• Preferred experience in the care, health or community services sector
• Preferred knowledge of compliance and regulatory training requirements relevant to care services

What we offer

At Empowered Living Care, we are committed to supporting the wellbeing and development of our employees. We offer a competitive salary package commensurate with experience and qualifications. Our workplace culture emphasises work-life balance, with flexible working arrangements available where possible. We provide ongoing professional development opportunities to support your career growth, including access to training programmes and industry certifications. Our comprehensive benefits package includes employee assistance programmes, wellness initiatives, and a supportive team environment where your contributions are valued and recognised. We foster an inclusive workplace where diversity is celebrated, and we are committed to providing equal opportunities for all employees. We encourage conversations about how this role can be tailored to support your individual needs and circumstances.

Apply now

If you are passionate about workforce development and wish to make a meaningful impact on our team's growth and capability, we would like to hear from you. Please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role. Join Empowered Living Care and help us create a culture of learning and empowerment.