University of Hawaii system

JOB
University of Hawai‘i, Kapi‘olani Community College, Office of Academic Affairs is seeking applications for the Workforce Development Program Support Specialist position. Please see the information about the position, the duties and responsibilities, the minimum and desirable qualifications, and the job application attachments below:
Important note: Applicants seeking short-term or part-time work with the University of Hawai'i may apply for Casual Hire positions, which include administrative, professional, and technical (APT) or instructional-type positions. Because of the temporary nature of these appointments, Casual Hire employees are not eligible for most benefits as provided to regular BOR and Civil Service employees (i.e. paid holidays/leave). Casual Hire appointments may last for up to 89 days for full-time employees, and up to 1 calendar year for part-time employees.
Working Title: Workforce Development Program Support Specialist
Position Number: Casual Hire
Hiring Unit: Office of Academic Affairs
Location: Kapi‘olani Community College
Date Posted: August 5, 2026
Closing Date: August 18, 2026, 11:59 PM HST
Salary: Commensurate with education and experience
Schedule: 40 hours per week
Temporary/Permanent: Temporary
Funding: Revolving Funds
Other Conditions: Continuation is dependent on satisfactory performance, program needs, and renewal of funds.
Duties and Responsibilities:
<ul>
<li>Provides student-centered navigation support appropriate for an open-door community college, assisting diverse students with program participation, applications, eligibility tracking, and referrals to campus resources.</li>
<li>Designs, develops, and administers data collection systems, including surveys, focus groups, and evaluation tools to measure student learning, engagement, and programmatic impact.</li>
<li>Manages program, participant, and tracking databases, ensuring accurate record-keeping regarding participation, demographics, and outcomes in strict compliance with FERPA and data governance standards.</li>
<li>Analyzes qualitative and quantitative data from programmatic tracking systems to produce reports, dashboards, visualizations, and summaries for institutional assessment and continuous improvement.</li>
<li>Supports grant and program compliance by tracking deliverables, monitoring funding/reporting timelines, and collecting data required for sponsor updates.</li>
<li>Maintains comprehensive operational records, data documentation, assessment results, and compliance libraries to support institutional reporting, audits, and program reviews.</li>
<li>Works beyond normal business hours, including evenings, weekends, and/or holidays, as needed.</li>
<li>Performs other duties as assigned.</li>
</ul>
Minimum Qualifications:
<ul>
<li>Possession of a baccalaureate degree in Social Sciences, Data Science, Education, Public Administration, Business Administration, or a related field, and one (1) year of progressively responsible professional experience with responsibilities for student support, tracking data systems, program assessment, evaluation, or tracking compliance; or an equivalent combination of education and experience.</li>
<li>Considerable working knowledge of principles, practices, and techniques of data management, tracking metrics, educational assessment tools, or holistic student support systems.</li>
<li>Considerable working knowledge and understanding of applicable federal and state regulations associated with data privacy, research ethics, and student privacy (e.g., FERPA).</li>
<li>Demonstrated ability to manage databases, input and extract operational metrics, and execute quantitative or qualitative data summaries.</li>
<li>Demonstrated ability to build positive, professional, and collaborative working relationships with students, faculty, and staff.</li>
<li>Demonstrated ability to resolve complex technical or systemic problems using logical reasoning and data-informed tools.</li>
<li>Ability to work outside normally scheduled work hours including nights and weekends as required.</li>
</ul>
Desirable Qualifications:
<ul>
<li>Professional experience with educational assessment frameworks, database management, and tracking external/grant outcomes in a higher education ecosystem.</li>
<li>Demonstrated experience handling complex data environments, compliance checklists, or student-facing navigation tracking within community colleges.</li>
<li>Evidence of commitment to Kapi'olani Community College's vision of positioning itself as a model Indigenous-serving institution.</li>
</ul>
INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED(Read the "To Apply" section carefully)
To Apply:
Click on the "Apply" button on the top right corner of the screen to complete an application and attach the required documents. In addition to the Application, applicants must attach the following:
<ul>
<li>Cover letter;
</li>
<li>Resume;
</li>
<li>The names and contact information (telephone number and email addresses) of at least three professional references; and
</li>
<li>Official graduate and undergraduate transcript(s) showing degree and coursework to date appropriate to the position (copies of official transcripts are acceptable; however, original official transcripts will be required at the time of hire.) Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. The expense of the evaluation shall be borne by the applicant.
</li>
<li>Academic record/grade summaries will NOT be accepted
</li>
<li>Diplomas and copies will NOT be accepted
</li>
</ul>
Incomplete applications will NOT be accepted.
NOTE:
<ul>
<li>The application will be incomplete if materials are unreadable, illegible, password protected, missing, or corrupted; therefore, late or incomplete applications will not be considered. All requested documents/information become the property of Kapi‘olani Community College and will not be returned.</li>
<li>Please do not include any self-identifying photos and redact any references to confidential information on submitted documents (social security number, date of birth, etc.).</li>
<li>Applications lacking copies of transcripts will be reviewed based on work experience equivalency to meet minimum qualifications (MQs). All minimum qualifications must be met by the closing date.</li>
<li>If you have not applied for a position before using NEOGOV, you will need to create an account.</li>
</ul>
Inquires: Kapiolani Community College Human Resources Department, <a href="mailto:kapcchr@hawaii.edu" rel="nofollow noopener" target="_blank">kapcchr@hawaii.edu</a>
EXAMPLE OF DUTIES
The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: <a href="https://www.hawaii.edu/offices/eeo/policies/" rel="nofollow noopener" target="_blank">https://www.hawaii.edu/offices/eeo/policies/</a>
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. 
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: <a href="https://www.hawaii.edu/titleix/help/campus-security/" rel="nofollow noopener" target="_blank">https://www.hawaii.edu/titleix/help/campus-security/</a>, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. 
Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: <a href="https://www.hawaii.edu/offices/eeo/accommodation-request/" rel="nofollow noopener" target="_blank">https://www.hawaii.edu/offices/eeo/accommodation-request/</a>

Workforce Development Program Support Specialist (Casual Hire)

Workforce Development Program Support Specialist (Casual Hire)

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