Workforce Management Admin - Hybrid

Requirements:

● Education – At least graduate with a Bachelor’s Degree in IT, Mathematics or Statistics, or any related course.

● Related Experience – At least 3 - 5 years experience in workforce planning and management with the client and/or leadership team.

● Knowledge: Knowledge in the following is required or strongly preferred:

● Capacity planning, forecasting, real-time management, reporting, and scheduling

● Workforce management tools and database applications

● MS Office / Google Workspace (Excel/Sheets expertise preferred)

● Basic understanding of how resource allocation impacts project delivery and profitability

● Familiarity with skills inventory management, competency levels, or capability planning frameworks

Skills :

● Strong analytical skills; able to interpret large data sets to extract trends and insights

● Strong stakeholder coordination skills (BD, TAG, Project Managers, Delivery Leads)

● High attention to detail and accuracy in reporting

● Strong written and verbal communication skills

● Ability to work independently and manage multiple tasks simultaneously

● Ability to handle confidential workforce information with discretion

MGL