Gratitude India
Workforce Management Analyst
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹600,000 – ₹700,000 / year
Location:
Kolkata, West Bengal, India
Work mode:
Onsite
Published on:
11 September 2026
What they need
Hiring WFM Analyst | Kolkata | 2.1-5 yrs | 6-7 LPA | BPO 2. Experience in forecasting, scheduling, capacity planning, RTA, MIS & WFM tools (IEX/NICE/Verint). Strong Excel & analytics skills. Rotational shifts. Ex-TCS not eligible.
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