Workforce Management Associate-Intern

Role & responsibilities

• Support the WFM team in maintaining and updating resource and workforce data.
• Assist with daily/weekly/monthly WFM reports and dashboards.
• Perform basic data analysis using MS Excel.
• Support tracking of resource availability, allocation, deployment, and bench status.
• Assist in maintaining accurate workforce and resource-related records.
• Coordinate with internal stakeholders to collect and validate required information.
• Support the team in identifying data gaps, discrepancies, and reporting inconsistencies.
• Assist with workforce-related analysis and presentations as required.
• Learn and support basic resource planning, capacity tracking, and workforce management processes.
• Ensure reports and trackers are maintained accurately and within timelines.

Preferred candidate profile

• Exposure to Pivot Tables, VLOOKUP/XLOOKUP, COUNTIF/SUMIF or basic Excel reporting.
• Basic understanding of Power BI or other reporting tools.
• Academic/project experience involving data analysis or reporting.
• Interest in HR, Workforce Management, Resource Management, Operations, or Business Analytics.