WORKFORCE NAVIGATOR-COMMUNITY DEVELOPMENT

Purpose of Job

The purpose of this classification is to assist the Division Director in implementing projects, programs, and services of the Department of Community Resources and Services related to the Homeless Veterans Reintegration Program grant. This is a grant-funded position and is limited in time to the duration of the grant.

Position Reports to: Division Director, Workforce & Veteran Services

Direct Reports: None

Essential Functions:

• Compile and maintain records to ensure grant compliance and timeliness.

• Conduct outreach, intake, eligibility screening and assessments with program participants

• Support workforce development initiatives through participant tracking, employer engagement, program documentation, and reporting.

• Assist in the data collection, preparation, and submission of monthly, quarterly, and annual reports to state and federal funding agencies.

• Coordinate with employers, workforce agencies, VA providers, and community partners.

Required Qualifications:

• Education: Associate's; Bachelor's Preferred

• Certifications (Required By Hire): None

• Certifications (Required After Hire): None

• Experience: 1 year

• Preferences: Veteran

• Other Requirements: None

Substitutes for Requirements:

• Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities may be considered for employment into the position.

Pre-Hire Requirements:

• Successfully pass a background check.

Key Knowledge:

• Business, Public Administration

Key Skills:

• Excellent verbal and written communication skills

• Proficient in PCs, tablets, smartphones and other electronic devices

• Proficient in use of Microsoft Office suite of products

• Excellent time management skills

• Superior customer service skills

• Excellent interpersonal skills

• Strong problem-solving skills

• Excellent organization skills

Abilities:

• Ability to work in a position of moderate complexity

• Ability to work cooperatively as a member of a team

• Ability to focus and demonstrate attention to detail

Additional Job Functions:

• Respond to and report immediately if called upon by local, regional or central office supervisors, as part of a coordinated emergency response by the Knox County Mayor’s Office

• Ensure regular, punctual attendance during scheduled work hours.

• Perform other duties as required.

Occupational Hazards:

• N/A

Working Conditions:

• Physical demands are sedentary.

• Occasionally lift up to 10lbs.

• Work is completed in an office setting.

Position in the Career Ladder:

• N/A

Knox County Government is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Knox County Government may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Type : INTERNAL & EXTERNAL

Location : COMMUNITY DEVELOPMENT

Posting Start : 10/15/2026

Posting End : 10/30/2026

MINIMUM HOURLY RATE: $26.83