Workforce Performance Analyst

An exciting opportunity has become available for an experienced Workforce Performance Analyst to join a globally recognised hospitality organisation with an extensive portfolio of premium hotels across Australia and New Zealand.

Working within a specialist Workforce Performance team, this role will play a key part in helping hotel operations optimise labour, improve workforce performance and ensure staffing levels are aligned with business demand.
This is a highly operational and analytical position, ideal for someone with experience across workforce planning, labour management, rostering or workforce analytics within a large, rostered workforce environment.

Key responsibilities will include:

• Workforce planning and labour analysis across a portfolio of hotels
• Using UKG Pro Smart Scheduling to support effective workforce planning and rostering
• Analysing business drivers and forecasts to determine required labour hours by shift
• Providing hotels with workforce and labour hour recommendations
• Monitoring actual labour hours and costs against forecast
• Preparing weekly workforce performance reporting
• Partnering with hotel teams to review results and investigate variances
• Identifying the drivers behind over or under performance against labour forecasts
• Supporting the setup and implementation of UKG Pro across new hotel openings
• Working proactively with operational leaders to improve workforce performance and labour efficiency

About You:

• Experience in workforce planning, workforce analytics, labour management or rostering
• Experience working with large, operational and rostered workforces
• Hospitality or hotel experience is highly regarded, however backgrounds across QSR, retail, entertainment or similar environments will also be considered
• Experience with UKG Pro, particularly Smart Scheduling, is highly desirable
• Experience with Kronos will also be highly regarded
• Strong analytical and problem solving skills with the ability to interpret workforce data and translate it into practical recommendations
• For candidates operating at a more senior level, there may be scope to take greater ownership of stakeholder management and partner directly with senior hotel leadership around labour performance.

What's On Offer

• $100,000 to $120,000 + super, depending on experience
• 12 month contract
• Hybrid working with 2 days working from home per week
• Join a globally recognised hospitality organisation with a growing hotel portfolio
• Exposure across multiple hotels throughout Australia
• Work within a specialist workforce performance function with significant operational impact
• Opportunity to contribute to new hotel openings and the continued evolution of workforce planning capability
• Immediate requirement with the ability to onboard quickly

Apply now for immediate consideration.