Workforce Planner - 12 month fixed term contract

Your opportunity

Step into a role where your coordination skills keep one of Australia's largest venue technology programs moving. Joining the MAX Technical Services team, you'll be at the centre of a major deployment project, helping replace site controllers and computers across approximately 820 venues throughout Queensland and the Northern Territory while working closely with operations, technicians and venue partners.

Your role

Reporting to the Senior Customer Operations Manager, you'll coordinate field activity, manage competing priorities and help ensure deployments are delivered safely, efficiently and on schedule. Your work will directly support venues, technicians and operational teams across the network.

• Drive deployment activities across Queensland and the Northern Territory venues

• Coordinate technicians, subcontractors and operational stakeholders daily

• Manage job logging, scheduling and deployment documentation accurately

• Support escalations and resolve issues to maintain project momentum

• Collaborate with operations managers to deliver seamless venue outcomes

• Optimise deployment plans across multiple venues each week

What you'll need to succeed

You're an organised, solutions-focused coordinator who thrives in a fast-moving environment. You enjoy keeping multiple workstreams on track, build strong relationships and stay calm when priorities shift.

• Proven ability to manage multiple priorities in a busy environment

• Strong organisational and coordination skills with exceptional attention to detail

• Ability to remain calm, adaptable and solution-focused when plans change

• Experienced in project coordination, scheduling, logistics or operational environments

• Strong communication skills across teams, contractors and stakeholders

• Operational mindset with confidence balancing competing deadlines and demands

Benefits that back you up

We know that when we belong, we thrive. That’s why we offer:

• Time for moments that matter - from birthdays to cultural leave, flexible public holidays, and 5 days bonus leave

• 18 weeks paid parental leave for every new parent, no matter your role

• Ticketing to some of the country’s biggest racing and sports events.

• Access to our leading wellbeing app and programs to help you be your best

• A range of corporate discounts and special offers with leading retailers

• A diverse and inclusive culture where everyone belongs

Who we are

MAX, part of Tabcorp, provides the expertise and services that keep Australia’s gaming venues performing at their best. From regulatory guidance to technical and operational solutions, we help hotels, clubs and casinos succeed - while championing safe and responsible gaming for every venue and community. With operations across thousands of venues nationwide, MAX is where you can make a real impact and belong where the action is.

Join the action

Ready to make MAX your home ground? Join a team that thrives on collaboration, inclusion, respect, and face to face connection. We welcome and support people of all abilities - if you need adjustments during the process, email [email protected].