Workforce Planning Specialist

We are now ONE! #CelcomDigi                                                                                                                                                                                                                                                                  Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

Workforce Planning Specialist

Date:  17 Aug 2026

Custom Field 2:  15123

Employment Type:  Permanent

City:  CelcomDigi Tower, Petaling Jay

Description:

Job Description

• Responsible for HR budget planning, workforce cost analytics, governance, and initiative tracking, providing data-driven insights to support effective workforce and cost management.
• The role manages overall HR staff costs, while partnering with the Workspace Budget team on Opex and Capex. It drives budget forecasting and utilisation, workforce analytics, scenario modelling, and reporting, while leveraging Power BI, automation, Excel, and AI-enabled tools to improve efficiency, data quality, and decision-making.
• The role also drives process and reporting improvements, ensuring strong financial governance, compliance, and effective delivery of HR initiatives.

Responsibilities

Budget Planning, Monitoring, and Insights

• Coordinate HR functional budget planning, periodic forecasts, and expenditure monitoring and regular finance submission for effective staff cost management.
• Perform budget utilisation analysis, identify variances, trends, risks, and provide data-driven recommendations to improve cost utlisation effectiveness.
• Support the planning, tracking, and reporting of HR initiatives, projects, and transformation programmes

Workforce Planning and Analytics

• Develop workforce and cost analytics to identify trends, productivity drivers, skills pivot, risks and opportunities. Support strategic decision-making through scenario modelling, forecasting, and data-driven insights.
• Leverage Power BI, Power Automate, Excel modelling, AI-enabled solutions, and other digital tools to automate reporting, improve data quality, and enhance planning efficiency

Governance & Compliance

• Maintain awareness of relevant financial, procurement, and governance policies and ensure adherence to internal controls, processes, and regulatory requirements

Process & Systems Improvement

• Identify opportunity to enhance, simplify, and automate reporting and workflow processes to improve efficiency and data integrity.
• Collaborate with HR functions (e.g. HR Ops & HR Tech) in delivery of enhancement, automation or digitization.

Functional Scope

• Direct management of staff cost, and working closely with Workspace Budget team that manage Opex and Capex.

Requirements

• Bachelor’s Degree in Business Administration, Finance, Human Resources, Data Analytics, or a related discipline.
• 5–8 years of relevant working experience.
• Minimum 2–3 years of experience in HR Analytics, Workforce Analytics, Financial Planning, Budgeting, or a related analytical function.
• Professional certification in Data Analytics, Finance, HR Analytics, or Business Intelligence is an added advantage.
• Experience in budget planning, budgeting operations, and financial tracking.
• Strong experience in reporting, dashboard development, and performance monitoring.
• Experience in project management, project reporting, and stakeholder coordination.
• Experience in HR Analytics, Workforce Planning, or Financial Planning will be an added advantage.
• Advanced proficiency in Microsoft Excel, Power BI, dashboard development, and data visualisation.
• Strong capability in workforce analytics, data modelling, and data interpretation.
• Knowledge of financial planning, budgeting, and forecasting.
• Strong data curiosity, analytical thinking, and problem-solving skills.
• Ability to translate complex data into meaningful insights and actionable recommendations.
• Strong attention to detail with the ability to manage multiple priorities and deadlines.

Business Unit:  HUMAN RESOURCES

Job Description

• Responsible for HR budget planning, workforce cost analytics, governance, and initiative tracking, providing data-driven insights to support effective workforce and cost management.
• The role manages overall HR staff costs, while partnering with the Workspace Budget team on Opex and Capex. It drives budget forecasting and utilisation, workforce analytics, scenario modelling, and reporting, while leveraging Power BI, automation, Excel, and AI-enabled tools to improve efficiency, data quality, and decision-making.
• The role also drives process and reporting improvements, ensuring strong financial governance, compliance, and effective delivery of HR initiatives.

Responsibilities

Budget Planning, Monitoring, and Insights

• Coordinate HR functional budget planning, periodic forecasts, and expenditure monitoring and regular finance submission for effective staff cost management.
• Perform budget utilisation analysis, identify variances, trends, risks, and provide data-driven recommendations to improve cost utlisation effectiveness.
• Support the planning, tracking, and reporting of HR initiatives, projects, and transformation programmes

Workforce Planning and Analytics

• Develop workforce and cost analytics to identify trends, productivity drivers, skills pivot, risks and opportunities. Support strategic decision-making through scenario modelling, forecasting, and data-driven insights.
• Leverage Power BI, Power Automate, Excel modelling, AI-enabled solutions, and other digital tools to automate reporting, improve data quality, and enhance planning efficiency

Governance & Compliance

• Maintain awareness of relevant financial, procurement, and governance policies and ensure adherence to internal controls, processes, and regulatory requirements

Process & Systems Improvement

• Identify opportunity to enhance, simplify, and automate reporting and workflow processes to improve efficiency and data integrity.
• Collaborate with HR functions (e.g. HR Ops & HR Tech) in delivery of enhancement, automation or digitization.

Functional Scope

• Direct management of staff cost, and working closely with Workspace Budget team that manage Opex and Capex.

Requirements

• Bachelor’s Degree in Business Administration, Finance, Human Resources, Data Analytics, or a related discipline.
• 5–8 years of relevant working experience.
• Minimum 2–3 years of experience in HR Analytics, Workforce Analytics, Financial Planning, Budgeting, or a related analytical function.
• Professional certification in Data Analytics, Finance, HR Analytics, or Business Intelligence is an added advantage.
• Experience in budget planning, budgeting operations, and financial tracking.
• Strong experience in reporting, dashboard development, and performance monitoring.
• Experience in project management, project reporting, and stakeholder coordination.
• Experience in HR Analytics, Workforce Planning, or Financial Planning will be an added advantage.
• Advanced proficiency in Microsoft Excel, Power BI, dashboard development, and data visualisation.
• Strong capability in workforce analytics, data modelling, and data interpretation.
• Knowledge of financial planning, budgeting, and forecasting.
• Strong data curiosity, analytical thinking, and problem-solving skills.
• Ability to translate complex data into meaningful insights and actionable recommendations.
• Strong attention to detail with the ability to manage multiple priorities and deadlines.

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Next Steps

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards.

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.

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